Allocations Coordinator

1 week ago

Gosford, Australia Australian Unity Full time

As an **Allocations Coordinator**, within our Home Health program, you will be responsible for the provision of effective scheduling of our Care Workers who provide in-home services with our customers.

You will enjoy “solving puzzles” and coming up with solutions but also be able to deliver exceptional customer service to both our clients and care workers. You will also be a team player and enjoy building collaborative and effective working relationships to achieve our goals.

This position is to support our Central Coast & Hunter Valley teams with the position based in our **Maitland** branch and **is for a 12 month fixed term contract.**

**Key accountabilities**:

- Create an effective Care Worker roster to meet our customer service requirements.
- Plan, forecast and manage workforce planning requirements: this will include roster changes, leave and absence planning and new employee onboarding.
- Ensure all administrative duties are completed and timely data entry for rostering and payroll.
- Ensure delivery of professional customer phone support to both our customers and care workers.
- Maintain accurate and up to date client and employee records.

**Does this sound like you?**
- Experience rostering and scheduling staff in a high-volume work environment is ideal but not essential - **We are open to an applicant seeking a career change if you come from a strong Admin/Receptionist support role.**:

- Professional verbal and written communication skills.
- Proven ability to build strong work partnerships and gain buy in.
- Able to prioritise and handle competing tasks.
- Strong time management with ability to take initiative to solve an issue.
- Values teamwork and tackles change with a positive outlook.
- Competent using MS Microsoft Suite - prior exposure to online rostering systems is a bonus.
- Fully COVID-19 vaccinated with 2 doses (Booster is optional)

**Why work for Australian Unity?**
- Additional Leave entitlements including Community, Wellbeing & Deep Listening Leave.
- Hybrid Work Approach: This will include x1 WFH day per fortnight.
- Lifelong learning & career development available - including full access to LinkedIn Learning & career opportunities.
- Staff discounts - discounts across our Insurance, Home and Personal loans as well as travel and retail discounts through our partners.
- Fitness Passport - discounted access to over 1,500 fitness facilities across Australia.
- Novated Car Leasing options through our partner.
- 14 weeks paid Parental Leave & access to Remedy’s Bump to Baby program.

  • Allocations Coordinator

    5 days ago

    Gosford, Australia Australian Unity Full time

    **About Us** As Australia’s first member-owned wellbeing company we are dedicated to helping people thrive. We put our people first, customers, clients, partners and communities. The Home Care service program delivers in-home support services to aging clients to help them live independently, supported and empowered, within their own homes and...

  • Allocations Coordinator

    7 days ago

    Gosford, Australia Australian Unity Full time

    As Australia’s first member-owned wellbeing company we are dedicated to helping people thrive. We put our people first, customers, clients, partners and communities. The Home Care service program delivers in-home support services to aging clients to help them live independently, supported and empowered, within their own homes and communities. In these...

  • Schedule/Customer Relations Coordinator

    1 week ago

    Gosford, New South Wales, Australia beBeeCustomerService Full time $90,000 - $120,000

    Job Opportunity:Schedule/Customer Service Manager is a critical role within an organization, responsible for coordinating schedules and resource allocation to ensure optimal efficiency.Main Responsibilities:Coordinate schedules and resource allocationAllocate emergency callouts and resolve scheduling conflictsMonitor progress of schedules and make changes as...

  • Event Coordinator

    5 days ago

    Gosford, New South Wales, Australia VenuesLive Full time $60,000 - $80,000 per year

    About the RoleWe are seeking an experienced Event Coordinator to lead the planning and operational delivery of events and ticketing on behalf of the Central Coast Mariners. While employed by VenuesLive, this role will be embedded within the Mariners organisation, working closely with internal departments to drive event day success, ticketing operations, and...

  • Display Coordinator

    2 weeks ago

    Gosford, New South Wales, Australia beBeeMerchandiser Full time $104,000 - $130,878

    Flexible Merchandising RoleCompetitive hourly rate + kms + superannuationAs a flexible merchandiser, you will have the autonomy to work independently while being part of a collaborative team. Our work-life balance approach ensures that your personal and professional life are aligned.Our job allocation system provides 2 weeks' notice for easy forward...

  • Team Leader

    7 days ago

    Gosford, Australia McMillan Shakespeare Full time

    Join a fast-paced role that commits to helping people within the disability industry. Drawing on your experience working in a frontline telephony environment you will provide support and guidance to the team as well as managing administration, telephony workflows and queues via the allocation of tasks, monitoring of productivity and amending of Workforce...

  • Regional Service Delivery Manager

    1 week ago

    Gosford, New South Wales, Australia beBeeCustomer Full time $100,000 - $159,999

    As a senior service delivery professional, you will have the opportunity to drive strategic growth and development in a dynamic region.This role is responsible for leading a regional team, fostering collaborative relationships with internal and external stakeholders, and implementing operational excellence to provide a superior customer experience.Key...

  • Operations Manager

    7 days ago

    Gosford, Australia MAAKRE TRANSPORT PTY LTD Full time

    Maakre Transport Pty Ltd T/as Maakre Transport seeks full-time Transport Operations Manager for the allocation, coordination and management of a fleet of 40+ vehicles with secure warehousing locations around Australia. Established in 2019, Maakre Transport is freight and logistics company that provides shipping services for various industries, including...

  • Office Administrator

    2 weeks ago

    Gosford, New South Wales, Australia Above All Bathrooms Full time $104,000 - $130,878 per year

    ABOVE ALL BATHROOMS: Office Administrator (Casual / Part-Time)Location: Central Coast Office – 2/1 Gibbens Rd, West GosfordHours: Up to 20 hours per week, flexible across three days (Tuesday, Wednesday, Thursday or Friday). School hours welcome.Rate: $30 per hour + Superannuation Guarantee Contribution (SGC)About the RoleWe are seeking a proactive and...

  • Claims Support Administrator

    1 week ago

    Gosford, Australia Ashdown Consulting Full time

    $342 P/D + Super - 6 Month Contract - Gosford/WFH **Claims Support Administrator | 6 Month Contract | Up to $379.62 p/d Incl. super** - $342 P/D + Super - 6 Month Contract - Gosford/WFH **About the company** This NSW Government agency is a major service provider who strives to deliver a more consistent and efficient experience within government. This...