Schedule/Customer Relations Coordinator

6 days ago

Gosford, New South Wales, Australia beBeeCustomerService Full time $90,000 - $120,000
Job Opportunity:

Schedule/Customer Service Manager is a critical role within an organization, responsible for coordinating schedules and resource allocation to ensure optimal efficiency.

Main Responsibilities:
  • Coordinate schedules and resource allocation
  • Allocate emergency callouts and resolve scheduling conflicts
  • Monitor progress of schedules and make changes as needed
  • Coordinate with different departments to gather information necessary for scheduling
  • Provide regular status reports and updates to other departments
  • Assess risks that may impact schedules and implement mitigating actions
  • Ensure compliance with organizational policies and regulations
Necessary Qualities:
  • Effective time management skills
  • Organizational skills
  • Strong communication skills
  • Interpersonal skills
  • Conflict resolution skills
  • Problem solving skills
  • Decision making skills
  • Critical thinking skills
  • Negotiation skills
  • Ability to adapt to changing environments
  • Leadership skills
  • Team building skills

We are seeking a professional who can lead our customer service team and provide excellent service to customers. If you have experience in project management or customer service, we encourage you to apply.

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