Workplace Coordinator

JLL supports the Whole You, personally and professionally.
**About the role**:
The Workplace Coordinator manages daily workplace operations while providing versatile support across multiple office functions for locations in Sydney and Melbourne. This role coordinates facility services, handles administrative tasks, and supports various office needs through a flexible, multi-skilled approach. The position serves as a key workplace resource, maintaining a productive office environment while adapting to diverse operational requirements.
The role is based in the Sydney office Monday to Friday, 8:30am -5:00pm.
**Key Responsibilities**:
Coordinate daily facilities operations including maintenance, cleaning, and service delivery
Process workplace service requests and ensure timely resolution
Provide administrative support including document management and basic office functions
Support reception and front-of-house operations including visitor management
Assist with meeting coordination, room bookings, and event setup
Provide basic IT support such as equipment setup and troubleshooting
Coordinate space changes including moves, adds, and changes to workstations
Assist with catering arrangements and food service coordination
Conduct regular facility inspections and quality checks
Assist with employee onboarding regarding workplace services and procedures
Coordinate with vendors and service providers to ensure effective service delivery
Manage reception and concierge services to ensure a high-quality visitor experience
Oversee the entire vendor management process, including sourcing, contract preparation, invoicing, budgeting, and vendor onboarding
**About you**:
Experience working in office support, facilities coordination, or administrative roles
Strong customer service orientation with excellent interpersonal skills
Experience with service management and problem resolution
Strong organisational skills with ability to prioritize multiple tasks
Experience coordinating with service providers or vendors
Background in event coordination or meeting management
Experience with space planning or move coordination
The Workplace Coordinator moves throughout the facility regularly, requiring comfort with standing and walking for extended periods. The role involves occasional physical activities such as moving light furniture, handling supplies, and accessing various building areas. The position may require occasional evening or weekend hours to support special events or urgent needs. The role offers opportunities for growth within facilities management, workplace experience, and administrative leadership career paths.
**What you can expect from us**:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the