Payor Relationships Support Officer

**The Opportunity**

Join our dynamic team as a Payor Relationships Support Officer, where you'll play a pivotal role in shaping and presenting innovative service offerings to payors, directly contributing to Ramsay Health Care Australia's strategic and operational success as a leading integrated healthcare provider. You'll also provide crucial administrative support to the Payor Relations Leadership Team, ensuring smooth operations and driving high performance across the board. This is an exciting opportunity to make a tangible impact in a fast-paced and evolving healthcare environment **Please note that this role can be based in Brisbane, Sydney, or Melbourne.**

**What You’ll Do**
- Support the New Services Manager to engage with internal stakeholders to assist in the development of proposals relating to the provision of new services.
- Assist the New Services Manager to review, prepare and finalise proposals to a high standard for provision to external stakeholders.
- Provide timely and accurate information in response to queries by stakeholders.
- Maintain positive relationships and strong communication networks with all stakeholders and other departments to achieve quality outcomes.
- Demonstrate a positive and consultative approach towards managing change.
- Maintain deadlines on deliverables and communicate on an ongoing basis with all key stakeholders regarding progress of deliverables.
- Identify continuous improvement and innovation opportunities in processes to improve effectiveness and efficiency.
- Ensure safety of self and others in the workplace, adhering to Workplace Health and Safety guidelines (e.g., SOPs/MSDS).
- Assist the Payor Relations Contract Management Team in communicating the implications of new services to internal and external stakeholders.
- Maintain confidentiality on all issues relating to the Hospital, customers, and colleagues.

**What You’ll Need**
- Experience in the healthcare industry with a solid understanding of industry stakeholders.
- Background in providing executive support.
- Strong team player with the ability to work independently when required.
- Excellent interpersonal skills with a high level of written and verbal communication, including the ability to draft clear documentation and communications for new service submissions.
- Proven track record of meeting deadlines and managing tasks effectively.
- Strong analytical skills, with the ability to resolve problems and propose suitable solutions.
- Comfortable working in a dynamic, fast-paced, and ever-changing environment.
- Capable of working autonomously and under pressure to meet tight deadlines.

**Benefits**
- Compelling salary and an extensive benefits package that recognise and reward your valuable contributions while supporting your overall well-being.
- Enhance your career trajectory through a wealth of professional development initiatives and clearly defined pathways for advancement, empowering you to realise your full potential within our organisation.
- Enjoy access to a premier rewards platform that offers exceptional discounts and privileges from renowned retailers, enriching your lifestyle both personally and professionally.
- Embrace the opportunity to drive transformative change in the delivery of high-quality healthcare services, making a significant contribution to the evolution of our industry for the better.

**About Ramsay Health Care**

Founded in Australia in 1964, Ramsay Health Care is the nation's largest private hospital operator and a leader in global healthcare excellence. With 73 state-of-the-art hospitals and surgery centres, we serve over 1.1 million patients annually, supported by a team of more than 30,000 professionals across Australia. Our ethos, “**People Caring for People**,” reflects our commitment to exceptional patient care, strong relationships, continuous improvement, and sustainable growth. In addition to our extensive hospital network, we operate two public facilities, including Joondalup Health Campus, and a community pharmacy network of over 35 locations. Through our culture, **“The Ramsay Way**,” we prioritise our people and foster a collaborative environment that empowers employees to deliver outstanding outcomes for patients and communities alike.

**To Apply