Customer Service Officer

2 days ago

Caulfield, Australia Glen Eira City Council Full time

Enhance your customer service skills within a supportive and friendly team
- Multiple casual roles available with flexible working hours and rostering arrangements
- $32.10 per hour + super (casual and junior rates apply)

**About the role**

As a Customer Service Officer, you are the first point of contact for anyone entering the centre. It is your responsibility to welcome everyone with a smile and a great attitude

This role is responsible for face to face interactions with customers, answering phone and online enquiries, responding to and resolving customer queries and providing impeccable customer service from the frontline.

**Why should you apply?**
- Learn and develop invaluable and highly transferable skills - prioritisation, critical thinking, dealing with disputes, working as a team and much more
- Opportunities to progress within the Customer Service team and the wider organisation
- A highly diverse role that will keep you challenged and engaged
- Opportunities for training and professional development internally

**About you**

We are seeking enthusiastic and motivated individuals with a positive 'can-do' attitude and a strong passion for helping people

To be successful in this role, you will have
- Strong communication skills
- Demonstrated experience in a customer service environment, including the capacity to work effectively in a team
- Sound negotiation skills and the ability to diplomatically handle conflict both from staff and customers
- Experience with Point of Sale Systems and ability to learn new software packages
- Experience in Retail sales is desirable
- First Aid certificate with up to date CPR (or be willing to obtain)
- Weekend availability is a must

Please note applicants must be willing to undergo a police records check and, hold or be willing to obtain an employee working with children check.

**About Glen Eira Leisure**

Glen Eira Leisure (GEL) is a part of Glen Eira City Council (GECC). GEL owns and operates three industry leading aquatic and recreation facilities and prides itself on providing leading edge services to all ages and members of the community. Glen Eira Sports and Aquatic Centre (GESAC) is one of Australia's premier Sports and Aquatic Centres that features state of the art aquatics, fitness, sports, rehabilitation, wellness, café and occasional care facilities. Carnegie Swim Centre (CSC) has been servicing the community for over 60 years and is currently undergoing a major redevelopment. Caulfield Recreation Centre (CRC) is a fully equipped gym which offers personal training and group fitness classes. With over 1.7 million attendances annually, these popular facilities are widely used by the local and regional community.

**How to apply**

Please attach your resume along with a short statement (no more than 500 words) that tells us a bit about yourself, your skills and what you think you can bring to the role.

For further information please contact Eleanor on (03) 9575 7100

**_ Glen Eira City Council prides itself on being an equal opportunity employer and a child safe organisation. As a Council, we are committed to:_**
- **_Providing a diverse and inclusive workplace that values the safety and wellbeing of children and young people, as well as all our employees;_**:

- **_Reconciliation and supporting the Aboriginal and Torres Strait Islander aspirations. _**

**_ We value the knowledge, skills and talents that all people can share with our workforce and community._

  • Customer Service Consultant

    4 days ago

    Caulfield, Australia Probe Group Full time

    **Introduction**: **Description**: At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are...

  • Customer Service and Administration

    2 weeks ago

    Caulfield, Australia Placing Heads Full time

    This family run glass company has been in business for 4 generations. Centrally located on Glenhuntly Road, on the tram line our client's are looking for a Customer Service and Admin person to run the day to day tasks of the business. Your busy and varied day will include the following duties: - Customer Service and answering the telephone - Quotations -...

  • Centre Service Officer

    2 weeks ago

    Caulfield, Australia Australian Red Cross Lifeblood Full time

    Centre Service Officer **Date**:23 May 2025 **Search suburb or city**: Caulfield, VIC, AU, 3162 **Company**:Australian Red Cross Lifeblood - **12 Month Fixed Term, Part time opportunity until June 2026- 50.00 hours per fortnight**Varied shifts across a rotating roster - Monday to Sunday**Located at Caulfield Donor Centre, STATE**Salary starting from...

  • Office Supervisor

    2 weeks ago

    Caulfield, Australia I-MED Full time

    If you're looking for your next challenge at I-MED, this could be the role for you! Based in our Caulfield Clinic, there is an opportunity for an experienced clerical member of staff to take the step up to Office Supervisor. This opportunity is a 12-month fix term contract on a full-time basis. Reporting to our Area Office Manager and working closely with...

  • Executive Management Officer

    2 weeks ago

    Caulfield, Australia Glen Eira City Council Full time

    We are searching for a vibrant, energetic and results driven Executive Management Officer to support the Director Corporate Services. - **Join an innovative organisation providing support to the Director Corporate Services**: - **Full time, permanent opportunity**: - **Base salary from $87.4K + Superannuation** Glen Eira City Council aims to be an...

  • Customer Experience Officer

    2 weeks ago

    Caulfield, Australia Glen Eira City Council Full time

    Glen Eira Leisure - Casual - Part-time - Closing on: Feb 12 2025 - Add to favourites Favourite View favourites - Enhance your customer service skills within a supportive and friendly team - Part time and Casual opportunities avaliable. **About the role** As a Customer Experience Officer, you are the first point of contact for anyone entering the centre. It...

  • Home Support Officer

    4 days ago

    Caulfield, Australia Calvary Full time

    Home Support Officer - Aged Care Progress with purpose at one of Australia’s largest health care providers Get ahead with salary packaging, benefits and professional development in a supportive team environment Kick-Start your Career with Calvary Huntly Suites in Caulfield! About the role The primary responsibility of the Home Support Officer is to...

  • Administration Officers

    7 days ago

    Caulfield, Australia Probe Group Full time

    **Description**: At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing...

  • Collections Officer

    6 days ago

    Caulfield, Australia Probe Group Full time

    **Description**: At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia, North America and South Africa, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are...

  • Administration Officer

    1 week ago

    Caulfield, Australia Alfred Health Full time

    **Alfred Health** Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. **Administration officer - Alfred Health Specialist Clinics** - ** 1 PPT...