Claims Support Officer

1 week ago

Greater Adelaide SA, Australia EML Full time

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

As part of our diverse team based in Adelaide, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

The purpose of this role is to provide data entry support through accounts payable to enable EML to achieve compliance with the Key Performance Indicators.

This will be a permanent, full-time position based in the Adelaide office, with flexibility to work from home post training.

YOUR RESPONSIBILITIES
- Ensure service provider payments and medical reimbursements are keyed accurately within required timeframes
- Analyse data to identify the correct claim to complete data entry and whether the account is a duplicate
- Skilled at managing administrative tasks and maintaining accurate records in a high-volume environment.
- Confident in liaising with a variety of stakeholders, providing clear and accurate assistance

ABOUT YOU
- Proven experience in data entry with a focus on accuracy and efficiency.
- Accounts payable/receivable experience would be advantageous
- Exceptional ability to identify and correct errors, ensuring precision in all tasks.
- Effectively manage and prioritise tasks to meet deadlines in a dynamic environment.
- Strong interpersonal skills and a commitment to providing outstanding service to clients.

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success.
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super

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