Claims Officer

2 weeks ago

Adelaide Region SA, Australia Hudson Australia Full time

Flexible working arrangements - WFH or on-site
- Attractive hourly rates, induction & training and initial six-month contract
- Work with a reputable organisation in the Insurance industry

flexhive by Hudson is your on-demand talent platform. We are currently seeking Call Centre Operators/ Claims Officers with a minimum of 2 years phone-based experience in customer service/ contact centres in the Bank, Insurance or Financial Services sector.

We are partnering with a leading insurance company. They are looking for 25 Claims Call Centre Operators for inbound queries and claims processing. They are contract roles with the possibility for extension.

Upon commencement, you will be offered several weeks of induction & training workshops to learn new skills, tools and process.

**Our Claims Officer positions**:

- **10** jobs available in Adelaide
- Start date: mid-october
- Up to 6 months contract with possibility for extension
- $33 hourly rate + super
- Monday to Friday (office hours)
- Paid induction & training workshops
- Easy to fill timesheet and on-time payment

***
**Duties and responsibilities**
***
The role is different every day, and the volume of claims to process is important - so there will never be a dull moment You will manage all aspects of processing claims online and over the phone - up until completion.

The Claim Administrator/ Officer will be responsible for the following, but not limited to:

- Manage end to end claims for determination and payment
- Develop and maintain customer relationships with a diverse range of clients such as professionals, individuals, or property
- Provide customers with optimal service, including quality and timely decisions
- Process claims for damages, collate records, claim spreadsheets and data
- Take the high volume of inbound calls
- Manage policies and procedures and meet legislative, business, and administrative requirements
- Meet specified timeframes and quality standards

***
**Your experience**

The role demands professionalism, organisation, and a commercial attitude towards all levels of customers and:

- Min. 2 years experience in a phone-based customer service environment
- Previous Claims or Customer Care experience in financial services (banking; insurance) preferred
- Experience in a fast-paced environment
- Proficient/clear communication skills
- Solid data entry and organisational skills
- Proficient with computers and the ability to quickly learn new systems
- Reliability, Adaptability and Punctuality
- Please note you must be fully vaccinated to adhere to our Client's Corporate Policies._
- We are looking for motivated individuals who love to get things done. _
- flexhive is our new temporary agency that employs 100+ staff, pays over 1400 temps (temporary and casual workers), and grows every week. We are part of Hudson group, APAC's largest privately-owned recruitment agency. _

  • Claims Officer

    3 days ago

    Adelaide Region SA, Australia Gallagher Full time

    **Your Role** In the role of a Claims Officer you will be responsible for the delivery of a personalised, empathetic and organised claims management service to the SA community, supporting the return to work process for individuals that have experienced a workplace injury. Working with our Return to Work Specialists, Impairment Benefit Specialists, Dispute...

  • Claims Officer

    6 days ago

    Adelaide Region SA, Australia Hudson Australia Full time

    The key contributions of the Claims Officer / RTWC is to work very closely with, injured employees, managers, supervisors, case manager, National Workers Compensation Manager and Rehabilitation Providers to reduce the economic and social impact of work related injury and illness. - The purpose of this role is to provide pro-active and efficient...

  • Claims Support Officer

    5 days ago

    Adelaide Region SA, Australia EML Full time

    **Claims Support Officer**: SA - Adelaide Workers Compensation Full Time - **Bring your excellent data entry skills and high attention to detail**: - **Analyse and enter invoices into the database within a timely manner**: - **Work for an organisation that celebrates with reward and recognition** Overview example only: Provide payments and administration...

  • Claims Support Officer

    1 week ago

    Adelaide Region SA, Australia HAYS Full time

    **Your new company** **Your new role** Your new role as Claims Support Officer will include duties not limited to: - Claims processing in line with Department policy and legislation - Assist customers with relevant tasks in relation to ongoing claims such as liaising with medical providers, maintaining contact with customers and their representatives -...

  • Claims Support Officer

    3 days ago

    Adelaide Region SA, Australia EML Full time

    **Claims Support Officer**: SA - Adelaide Workers Compensation Full Time - **Do you have data-entry background and passion for helping people?**: - **Support in the management of personal injury claims**: - **_Quarterly _**Rewards and Recognition Celebration** **WHY EML?** At EML we share a common purpose of helping people get their lives back. We are...

  • Claims Executive

    3 days ago

    Adelaide Region SA, Australia Kennedy Reid Full time

    Work for a reputable organisation managing a mixed portfolio of GI claims - High performing team based in Adelaide, 5000 CBD office. - Fantastic team culture and a competitive salary. **The Company** My client is a well-established and reputable Insurance Brokerage. The company has been recognised for their fantastic culture and high performing team....

  • Claims Assessor

    5 days ago

    Adelaide Region SA, Australia EML Full time

    **Claims Assessor**: SA - Adelaide Workers Compensation Full Time - **Progression and career development opportunities**: - **Assist in the management of personal injury claims**: - **Onsite Learning and Development Team** EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their...

  • Claims Specialist

    15 hours ago

    Adelaide Region SA, Australia EML Full time

    **Claims Specialist**: SA - Adelaide Workers Compensation Full Time - **Elevate your customer service experience to support our injured workers**: - **Flexible working arrangements with work from home opportunities**: - **Fun, innovative and collaborative culture with excellent growth opportunities** Overview: Provide early, timely and personal service to...

  • Claims Specialist

    15 hours ago

    Adelaide Region SA, Australia EML Full time

    **Claims Specialist**: SA - Adelaide Workers Compensation Full Time - **Bring your excellent customer service and strategic thinking skills**: - **Help injured people recover to good health and return to work**: - **Work for an organisation that celebrates success with reward and recognition** **THE OPPORTUNITY** As part of our diverse team based in...

  • Claims Officer

    1 week ago

    Adelaide, South Australia Hudson Australia Full time

    Flexible working arrangements - WFH or on-site- Attractive hourly rates, induction & training and initial six-month contract- Work with a reputable organisation in the Insurance industryflexhive by Hudson is your on-demand talent platform. We are currently seeking Call Centre Operators/ Claims Officers with a minimum of 2 years phone-based experience in...