Account Manager

4 days ago

Melbourne, Australia Industry Fund Services Full time

Opportunity to take the next step in your career
- Play a pivotal role in growing the business
- Make a difference to the retirement future of members

**Who We Are**
Industry Fund Services (IFS) has partnered with industry super funds since 1994 to help their members achieve a secure retirement. Our primary services include:

- The recovery of unpaid super to protect members’ entitlements, and
- Financial Advice solutions; comprising licensee services, service model design and related consultancy services.

**The Opportunity**
Account Manager in the Unpaid Super business unit.

You will create and manage long-term, trusted relationships with IFS’s Unpaid Super client-funds (Industry Superannuation Funds). You will be the ‘voice of the customer’ - the internal client-fund advocate. Working in a small team and closely with the Executive Manager, you will oversee a portfolio of assigned client-funds, develop new business from existing clients and actively seek new business opportunities with new funds.

Key responsibilities include:

- Acting as the lead point of contact for allocated client-fund account management matters to ensure optimal relationships are maintained and are in line with the Service Level Agreement (SLA)
- Negotiating contracts and closing agreements to maximise revenue for IFS (in consultation with EM)
- Forecasting and tracking key account metrics and reviewing pricing
- Implementing strategic projects and reviews to maintain retention, value and fit for purpose
- Identifying and pursuing new business opportunities with current and new funds
- Undertaking compliance and analysis reporting and providing recommendations
- Providing leadership across the Unpaid Super team as the ‘voice of the customer’ - internal client-fund advocate -and ensure this a key driver of our decision making.

**About You**
We are looking for a current or aspiring Account Manager who is motivated, enthusiastic and looking to further their career with a Company you can be proud of. This role will require you to bring a variety of skills and experience that you’ve developed and refined over the years.

You will have the following (selection criteria):

- Well-developed verbal and written communication skills
- High level relationship management skills
- Demonstrated Account Management experience
- Demonstrated Business Development/Sales experience
- Business acumen including the ability to achieve commercially focused outcomes
- Sound analytical skills and the ability to provide clear commentary around complex issues
- Ability to make a positive contribution to various teams (a collaborative approach)
- Project management skills an advantage
- Sound knowledge of organisational requirements including:

- Internal Policy and processes
- Service level agreements
- Business plans
- Government legislation

The following will give you an advantage:

- Deep understanding of the Superannuation industry and unpaid super recoveries
- Tertiary qualifications in business or other relevant degree

**What We Offer**
- Superannuation at 1.5% above SG
- Generous employee benefits including above award leave entitlements
- Employee Assistance Program
- CBD office next to Parliament Station
- A Fantastic, supportive work environment that nurtures talent
- A great cause to work towards that you can feel good about, and
- Free coffee, snacks and drinks for all staff

**Are you ready?**
- IFS is an equal opportunity employer supporting diversity and inclusion in the workplace._

  • Account Manager

    2 weeks ago

    Melbourne, Australia Pfizer Full time

    What You Will Achieve The Account Manager (AM) is responsible for the overall Pfizer relationship with a select portfolio of Strategic and Key Accounts. As the “General Manager” for the accounts, the AM is responsible for leading the Integrated Account Team (IAT) approach, as well as the profitable & sustainable growth and the commercial performance of...

  • Account Manager

    4 days ago

    Melbourne, Australia Wall Street Full time

    Entrepreneurial environment - Flexible working environment, between home & our office based on Queens Road - Work with the NBL, global apparel brand Champion and other amazing sporting or **WHO ARE WE?** *** First Ever is a sports apparel and e-commerce company with strong community engagement in local teamwear apparel as well as professional leagues...

  • Account Manager

    5 days ago

    Melbourne, Australia ProForce Full time

    Global IT Vendor - Work with Enterprise Customer - Strong Pre-Sales Support Our client is a leading global IT vendor that provides communication solutions and services to enterprise clients in verticals such as government, hospitality and education. They have a mission of interconnectivity by delivering various tailored solutions aimed at focusing on...

  • Account Manager

    5 days ago

    Melbourne, Australia All Purpose Labour Full time

    Are you an experienced Account Manager with a passion for building and maintaining strong client relationships? Do you thrive in a fast-growing business environment that fosters teamwork and offers exceptional perks? If so, CHR Group is looking for someone like you to join our dynamic team as an Account Manager. About CHR Group: CHR Group is a leading...

  • Account Manager

    7 days ago

    Melbourne, Australia Haylix Pty Ltd Full time

    **Description**: Role Title: Account Manager Job Tenure: Full Time Work Location: Remote (Melbourne) Reports to: Sales Manager Direct Reports: None Annual Salary: Total Package is commensurate with experience, with base, sales incentives, plus profit share. About Haylix At Haylix, our team of expert engineers specialise in building, automating,...

  • Management Accountant

    22 hours ago

    Melbourne, Victoria, Australia Intex Group International Full time

    Epping, Australia | Posted on 08/20/2025Tosupport, challenge, and partner with the Finance team and to develop anddeliver high performance Finance objectives across the business.Principal Accountabilities (Accounting Duties):Bank reconciliationsCredit card reconciliationsBalance sheet reconciliationsincluding prepayments, accruals and depositsManagement of...

  • Account Manager

    3 days ago

    Melbourne, Australia ANIT AUSTRALIA PTY LTD Full time

    About us: Established in 2017, ANIT AUSTRALIA PTY LTD trading as Albright Institute of Business and Language and Albright Institute of English (ABN: 22 614 122 360) is a Registered Training Organisation (RTO) approved by the Australian Skills Quality Authority (ASQA). Currently, Albright Institute of Business and Language has campuses in Sydney, Melbourne,...

  • Account Manager

    5 days ago

    Melbourne, Australia Clemenger Group Full time

    About the job We are looking for an experienced and hungry Account Manger to join our multi-award winning team! **Responsibilities**: As a Traffik Account Manager you are pivotal to the success of delivering shopper marketing projects. On a day-to-day basis you are responsible for overseeing the development, execution, and evaluation of all projects under...

  • Account Manager

    4 days ago

    Melbourne, Australia FM Global Full time

    **Overview**: - FM Global is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM Global helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering...

  • Account Manager

    2 days ago

    Melbourne, Victoria, Australia Buscojobs Full time

    Only for registered membersMelbourneAUD 70, ,000Due to continued success and positive outlook, this company is seeking an experienced 'Fire Protection' Account Manager to join their Melbourne team. Involved in a range of projects across Construction markets: commercial, industrial, health and education. With a strong and supportive leadership team in place,...