National Operations Manager

1 week ago

Brisbane, Australia Advent Facilities Management Full time

This is a full-time hybrid role for a National Operations Manager. The Facilities Manager will be responsible for managing the facilities operations team and national clients accounts across all property sectors, providing exceptional customer service, coordinating job work orders on behalf of clients, while engaging with various stakeholders, employees, and suppliers. The role is located in Brisbane, QLD but some work from home is acceptable.
- At least 4 years experience in Facilities Management/ Cleaning/ Security/ Project Management
- Technical Knowledge of the Facilties Management Industry
- Experience in contracts administration
- Excellent communication and customer service skills, with the ability to engage positively with a diverse range of stakeholders, including clients, staff, and contractors
- A positive attitude towards continuous improvement and a proactive approach to problem-solving
- Strong attention to detail and the ability to prioritize tasks in a fast-paced environment
- Demonstrated ability to work under pressure and meet deadlines
- Excellent time-management and organizational skills
- Proficient in Microsoft Office and other relevant software
- A current driver's license and reliable vehicle is required

**Your responsibilities will include**:

- Create and maintain strong, positive relationships with all internal and external stakeholders
- Act as the client's primary point of contact for requests, feedback and escalation of issues
- Attend to all client requests and action appropriately, always providing excellent customer service
- Maintain accurate, up to date client files and operational documentation, including suppliers/contractors licenses, insurances, certifications etc.
- Provide training on the use of the job management system to all users (clients, suppliers) and assist with any queries
- Assist with the engagement of new contractors/ suppliers and provide appropriate onboarding, induction and training to ensure works are completed correctly within SLA's
- Coordinate and schedule qualified contractors to jobs, ensuring all job details are captured in the job management system, and invoices are correct and accurately processed
- Work with Accounts to rectify any accounts/ invoice enquiries
- Assist in developing monthly client reports including other relevant documentation as required
- Attend client meetings and site visits as required.
- Work closely with the Senior Management by completing ad hoc/ administrative tasks as required
- Find any new business opportunities to assist in the growth of the business

Pay: $95,000.00 - $110,000.00 per year

**Benefits**:

- Work from home

Schedule:

- 8 hour shift

**Experience**:

- Staff management: 4 years (required)
- Facilities management: 4 years (required)

**Language**:

- English (required)

Licence/Certification:

- Full Driver Licence (required)

Work Authorisation:

- Australia (required)

**Location**:

- Brisbane City, QLD (required)

Willingness to travel:

- 50% (required)

Work Location: In person

Application Deadline: 22/12/2024

  • National Operations Manager

    2 weeks ago

    Brisbane, Australia Roc Consulting Full time

    HIGHLY COMPETITIVE SALARY + TIGHT KNIT CULTURE - GENUINE CAREER SCOPE & UNLIMITED OPPORTUNITY TO ADVANCE WITHIN - GENUINE CAREER SCOPE & UNLIMITED OPPORTUNITY TO ADVANCE WITHIN **COMPANY**: This company is Australia's leading provider for onboarding scales and weighing technology. They have offices all throughout Australia and are growing rapidly. They...

  • National Operations Manager

    2 weeks ago

    Brisbane, Queensland, Australia 4 Voices Global Full time $120,000 - $180,000 per year

    4 Voices supports women and girls in crisis - those fleeing violence, experiencing homelessness, cut off from support, or simply alone. We meet them on the frontline and over the phone, without judgement, without red tape, and without delay. Our current bases are South East Queensland and Greater Sydney. We're growing. Fast. And we need a bold, unshakeable...

  • National Operations Manager

    1 week ago

    Brisbane, Australia Davidson Group Services Full time

    **About the Company** Established over 10 years ago, this leading Australian owned and based operator in carbon abatement is committed to a clean energy and zero-carbon future. Specialising in extracting biogas from landfills and combusting to abate carbon, they offer fully integrated end to end solutions creating dispatchable and renewable power. Huge...

  • Operations Manager

    2 days ago

    Brisbane, Australia National Heavy Vehicle Regulator Full time

    **About the role** As an **Operations Manager** for our Northern Region at the National Heavy Vehicle Regulator (NHVR), you’ll oversee the delivery of compliance monitoring and enforcement operations across a dynamic and expanding jurisdiction. You’ll play a key role in shaping the safety and performance of Australia’s heavy vehicle industry by...

  • Operations Manager

    4 days ago

    Brisbane, Australia National Storage Full time

    Established in 2000, National Storage is one of Australasia’s largest self-storage providers, tailoring self-storage solutions in 270+ storage centres across Australia and New Zealand. With a strong growth strategy in place we are seeking to attract and retain more great people to join our team. **The Role**: This is a full-time permanent role for a...

  • National Operations Coordinator

    4 weeks ago

    Brisbane, Queensland, Australia Burger Urge Full time

    OverviewJoin the Burger Urge team as a National Operations Coordinator. We're seeking a busy, process-minded individual to keep our people, projects, and operations running smoothly in a fast-paced environment.RolePosition: National Operations CoordinatorReports to: Head of OperationsYou will be the central link between our Operations, HR, and Support Office...

  • National Operations Coordinator

    4 weeks ago

    Brisbane, Queensland, Australia Burger Urge Full time

    OverviewJoin the Burger Urge team as a National Operations Coordinator. We're seeking a busy, process-minded individual to keep our people, projects, and operations running smoothly in a fast-paced environment.RolePosition: National Operations CoordinatorReports to: Head of OperationsYou will be the central link between our Operations, HR, and Support Office...

  • National Procurement Manager

    4 weeks ago

    Brisbane, Queensland, Australia Buscojobs Full time

    Add expected salary to your profile for insights Location : Flexible across Australia / Brisbane Head Office Employment Type : Full-time | Executive Level Industry : Contract Steel Manufacturing Lead procurement with purpose-nationally and globally.We're a leading national contract manufacturer in the Australian steel industry, supplying high-quality...

  • Regional Facilities Manager

    7 days ago

    Brisbane, Australia National Storage Full time

    Strong Growth Industry and Highly Supportive Team Business Critical Role ASX 200 Listed Company | 600+ People | 220+ Centre Locations Across Australia and New Zealand About National Storage It’s an exciting time for us at National Storage as we continue to expand and solidify ourselves as the market leader within Australia and New Zealand for all...

  • National Asset Manager

    2 weeks ago

    Brisbane, Queensland, Australia YWCA Australia Full time $120,000 - $180,000 per year

    About YWCA:YWCA Australia is a national not-for-profit organisation with over 140 years of experience in supporting women. As a Tier 2 Community Housing Provider, YWCA National Housing and YWCA Housing, subsidiaries of YWCA Australia, build and operate social and affordable housing for women and gender-diverse people. Each year, they provide over 130,000...