Operation's Area Manager

2 days ago

Brisbane, Queensland, Australia ACUG National Full time $90,000 - $120,000 per year

Established in 2003, ACUG is a leader in shipping container unpacking and packing services across Australia. Our family owned and operated business has a strong commitment developing long term relationships with our customers, our management teams, and container crews, with our culture of "safety first" and people development underpinning our commitment to our workforce. Having the unrivaled ability to work with and grow alongside our customers, ACUG has secured a distinct niche position in the supply chain space.

We are currently seeking an experienced container unloading operations Area Manager with experience in the container unloading service industry for our busy Brisbane-based operation. Based in Springwood, you will be working under the State Operations Management team, work will be focused around the south and west of brisbane, and your duties and responsibilities will include:

Purpose of Position

  • Ensuring strict safety standards are enforced on sites through the implementation of work method statements and site safety inspections
  • Ensuring daily servicing of clients by achieving 100% KPI's - all shipping containers booked the previous day are unpacked according to ACUG standards and procedures
  • Servicing customers through site visits to the highest standards, and ensuring retention and effective management of container crews
  • Scheduling container crews for the following days' containers
  • Replacing staff at short notice if required daily
  • Traveling to various warehouse and logistics sites to ensure container crews are on site with no issues
  • Communicate with customers relating to any service non-conformances and resolve issues
  • UNLOADING CONTAINERS as necessary and driving forklifts to unload palletized stock from shipping containers
  • Maintaining strong communication flow with all customers to ensure all required information is being articulated and received to ensure a well-organized container unpack
  • Manage the quality of shipping container unpacking, safety, and supply of labour to ensure the best outcome is achieved for the customer

Education & Experience

  • Knowledge of shipping container unloading processes (essential)
  • Minimum 1-2 years of experience in the shipping container unloading industry is required
  • Possess a current forklift license and experience in operating forklifts (essential)
  • Must hold a current Australian car licence (C class)
  • Excellent customer service skills and ability to manage customer expectations
  • 2 or more year's of operational experience in warehousing/logistics operations
  • Physically fit and able to unload shipping containers when necessary
  • Must be capable of moderate lifting between 15-25kg as part of container unloading duties
  • In-depth experience in conflict resolution and staff management
  • Exceptional leadership and communication skills
  • Must be an Australian permanent resident with full work rights

What we offer:

  • Great working environment and conditions
  • Career development in the warehousing and logistics industry
  • Supportive team environment
  • Competitive base salary along with allowances
  • Quarterly KPI bonuses- based on achieving and/or exceeding set targets

PLEASE ONLY PEOPLE WITH EXPERIENCE IN THE CONTAINER UNLOADING AND LOADING INDUSTRY APPLY.

Salary package negotiable for the right candidate, and performance bonuses for KPI targets achieved.

If this opportunity interests you please do not hesitate to submit CV including contactable referees relating to your past work history.

ACUG is an Equal Opportunity Employer and applications are treated with complete confidentiality.

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