Account Manager

2 weeks ago

Brisbane, Australia carsales Full time

Company Description
**Curious to grow? Join a team that’s passionate about making buying and selling a great experience.**

Autonomy to choose where you work from - Office, Hybrid or Anywhere. Four times per year we bring the whole team together for planned collaboration, communication, and connection events.

This is your opportunity to join carsales’ Outbound Performance team as a phone-based Account Manager. In this role you will be working with our Corporate, Industry and Leisure (CIL) clients across the country. Put simply, our CIL team look after ‘anything that isn’t a car’ This is an exciting time to join a rapidly expanding area of the business with unrivalled growth opportunities.

As a phone-based Account Manager within this team, you will be responsible for managing a pipeline of potential business prospects through our existing database to support the growth of our CIL clients. If you are passionate about customer service and proactively building business relationships, then we want to hear from you.

**What’s on offer**
- We’re a certified Great Place to Work, Family Friendly Workplace and WGEA Employer of Choice.
- Autonomy to choose where you work from - Office, Hybrid or Anywhere.
- Support of a highly engaged, high-performing team. We have incredible talent in carsales that you will learn from.
- 18 weeks paid parental leave for primary caregivers, four weeks paid secondary caregivers leave, six weeks paid gender transition leave.
- Regular Hackathons, endless learning and development opportunities, and a range of activities that will help support your mental, emotional and physical wellbeing.

**Job Description**:
**What you’ll do**
- Understand and share expertise in implementing new ways our clients can improve their business by providing a tailored solution from our suite of products.
- Support and maintain existing accounts, track performance and ensure that our clients are receiving the best return on investment.
- Act as a conduit between our internal teams and our clients to coordinate all elements of campaigns and ensure that the quality/expectations are met.

**Qualifications**:
**What we are looking for?**
- Demonstrated inclusive and interpersonal attributes that connect you to our behaviours (we change the game, we own it, we step in, we are curious, we don’t take ourselves too seriously)
- You're not afraid of getting on the phone and you'll come with a track record of customer service (face to face or on the phone).
- You are a confident communicator who can build sustainable relationships with internal and external stakeholders and someone who is comfortable with a presentation or two.
- If you have experience within dealership or digital media this is a bonus

Additional Information
**A few other things we want to let you know about...**
- We know how important keeping that balance between work/life is and have a range of flexible working options on offer, including part time. We are open to this conversation during our recruitment process if you want to know more just ask
- We are a proud Circle Back Initiative Employer which means we are committed to responding to every job applicant.

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