Account Manager

We encourage Passion to Grow and improve
- Develop multi-level strategic relationships
- Support members to unlock the value they need and truly make a difference
- Salary + Super + Incentive + Travel expenses

Are you a dynamic and goal-driven professional with a passion for business development and relationship management? We are seeking a talented Account Manager to join our QLD team and make a difference to our members within the accounting and finance profession.
ABOUT THE ROLE
As an Account Manager, you will oversee a diverse portfolio of accounts within Public Practice, driving growth, profitability, and client satisfaction. Your relationship-building skills will make you the go-to contact for key accounts, ensuring their needs are met and value is maximised.
**Key Responsibilities will include**:

- Leadership: Set strategic direction for regional sales activities while maintaining strong relationship management.
- Sales Performance: Drive business development, cross-sell and upsell initiatives to meet financial and CPD revenue targets.
- Account Management: Develop and execute strategic plans for portfolios and key accounts, ensuring growth, reform, and member satisfaction.
- Member Engagement: Represent CA ANZ at events and forums to gather member feedback and promote the organisation.
- Governance Support: Collaborate with regional teams and external bodies including councils and advisory groups to enhance engagement.
- Issue Resolution: Act as the escalation point for service issues, ensuring timely and effective resolution.
- Insights & Feedback: Source and share member insights to inform product development and advocacy efforts.

ABOUT YOU
This is no ordinary Account Manager role; it's a unique blend of relationship management and business development. If you're commercially savvy, driven, and passionate about achieving results, we want to hear from you. What you will bring:

- Demonstrated success in business development or account management, ideally within accounting, financial services, fintech, banking, or membership body.
- Proven ability to identify growth opportunities, upsell solutions, and expand market reach.
- Strong communication and stakeholder engagement skills.
- Excellent negotiating, problem-solving and closing skills, and the ability to influence at all levels.
- Strategic mindset with the ability to craft compelling value propositions aligned to member needs.
- Commercially astute with analytical skills to translate insights into member value.
- Proficient in Microsoft Office, Power BI, and CRM systems.

Join us in this rewarding journey of making a positive impact for our members and the accounting profession.
ABOUT US
Chartered Accountants Australia and New Zealand (CA ANZ) represents more than 140,000 financial professionals, supporting them to build value and make a difference to the businesses, organisations, and communities in which they work and live.
WHAT’S IN IT FOR YOU
When you join us, you become part of a values-led organisation that cares deeply about its people. We prioritise equity, diversity, and inclusion in all aspects of our work. We are dedicated to helping you achieve your career goals by providing numerous growth opportunities.
**You'll enjoy**:

- A hybrid working model with regular connection days in our newly refurbished Brisbane office
- Two additional CA leave days over the Christmas closure period
- A modern, city-based workspace to support diverse working styles
- Opportunities to grow your career through coaching, training, and the scholarship program.
- The chance to contribute to meaningful work that creates real impact for our members across the region.

HOW TO APPLY
At CA ANZ equality, diversity and inclusion are at the heart of all we do.