Helpdesk Officer

4 days ago

Melbourne, Australia Public Sector People Full time

$40 per hour plus super
- 3 days per week,
- Local Council Experience Essential

**Exciting Opportunity: Helpdesk Officer - Level 1 | 5-month Temporary Contract**

**Our Client,** a leading organisation committed to enhancing community services, is seeking a skilled and passionate Helpdesk Officer to join their dynamic team. As a trusted partner of Public Sector People, we are thrilled to invite ambitious professionals to be a part of this rewarding journey.

**About Our Client**: Our client is a progressive and forward-thinking company, driven by a clear vision to empower local communities and create a positive impact on the Mornington Peninsula. Their mission revolves around providing top-tier services that enrich the lives of residents and visitors alike. As an organisation deeply rooted in integrity, collaboration, and innovation, they offer a welcoming and inclusive work environment where you can truly thrive.

**Job Requirements**:
Our client is looking for a proactive and customer-focused Helpdesk Officer - Level 1 to provide exceptional IT support. Key responsibilities include:

- Resolving issues over the phone, demonstrating excellent communication skills.
- Utilizing TeamViewer to remotely access laptops and deliver efficient issue resolutions.
- Troubleshooting and diagnosing technical problems to ensure smooth operations.

**Benefits of Working with Us**: We believe in a people-first approach and offer a rewarding work experience with the following benefits:

- **Hybrid Model**: Embrace a healthy work-life balance with a flexible blend of remote and in-office work.
- **Great Pay**: Be recognized and rewarded for your valuable contributions to the team.
- **Professional Growth**: Expand your skillset and elevate your career with ongoing development opportunities.
- **Positive Work Culture**: Join a supportive and collaborative team that values diversity and empowers its members.
- **Meaningful Impact**: Contribute to shaping the future of the Mornington Peninsula community.

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