Manager, Relationship Management

2 weeks ago

Sydney, Australia ZM Financial Systems Full time

Collaboration = Innovation

One leads to the other. At Moody’s, we believe good teamwork gives us an edge. We foster a culture that thrives on diverse perspectives to overcome ever-changing market challenges. Join us and let’s move the world forward together.-
Department
- MIS Commercial Group

Role/Responsibilities

**Location: Sydney (Hybrid)**

***
**Department**
The team is part of a broader group based in 8 offices across Asia Pacific and responsible for developing commercial relationships with rating customers including financial institutions, corporates, infrastructure and sub-sovereigns; as well as all classes of structured finance transactions.

**The Role**
A highly motivated and professional Relationship Manager is sought to join Moody’s Commercial team in Sydney.

This role is customer-facing and requires an experienced manager and strong communicator who is naturally motivated to assist our customers with our range of rating and related services.

**Responsibilities**:

- Proactively manage a portfolio of existing accounts in the Corporate Finance, Project & Infrastructure Finance and Structured Finance sectors
- Maintain a high level of knowledge in debt capital markets and monitor trends in the designated sectors
- Work independently with moderate supervision to handle all aspects of business relationships with existing customer accounts and intermediaries
- Provide proactive customer service and deliver a tailored value proposition to existing customers and identify new business opportunities
- Responsible for putting together a structured customer calling program for the allocated portfolio
- Participate in internal ad hoc projects as required
- Moderate travel will be required

**Capabilities**
- In depth understanding of financial instruments, key characteristics and dynamics of capital and credit markets
- Able to read financial statements to identify financing needs and understand the financial strategy of each account
- Effectively prepare and conduct virtual, telephone and in-person meetings with customers at all levels independently
- Creative problem-solving skills and the ability to diagnose issues and develop solutions.
- Strong negotiation and influencing skills
- Excellent time management skills with the ability to handle multiple projects and meet tight deadlines
- Excellent communication skills
- Team player with high levels of integrity, dedication and drive

**Qualifications**:

- Minimum of Bachelor degree, preferably in related field of accounting, business, economics or finance
- Minimum of 3 years experience in relationship management or other related customer-facing position preferably within the financial services sector
- Work experience in the Debt Capital Markets or Leverage Finance is an advantage
- Strong experience in using MS Office, PowerPoint and advanced Excel skills (essential)
- Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

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