Relationship Manager

2 weeks ago

Sydney, Australia FleetPartners Full time

**Who we are**:
**Our Promise**

FleetPartners Group is an equal opportunities employer; therefore, all qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

**Who we’re looking for**:
A Sales professional who will play a major role in the success of FleetPartners by ensuring that growth opportunities are maximised, whilst working with integrity and consideration. Our Relationship Management teams key objective is to build customer relationships into a true partnership arrangement by using a consultative and strategic approach to align FleetPartners value proposition to the customers’ business goals.

**What you’ll be doing**:

- Manage personal performance in-line with the goals of the organisation and the business plan, ensuring that the relevant KPIs are understood and achieved;
- Management of due off vehicles efficiently and successfully;
- Follow through of customer inquiries in a timely manner;
- Pro-Actively working with Customers on their fleet goals by strategising best practices for optimal results
- Building and maintenance of existing and new customer relationships;
- Promotion of sole supplier relationships & engaging in customer renewal activities;
- Maximise product penetration and looking for ways to enhance our service offering;
- Customer data management as required;
- Engage with the Leadership Team as support and keeping them informed and engaged across the customer lifecycle risks and practices;
- Support new products and offerings efficiently

**Requirements**:
**If this excites you then this is what we are looking for **
- At least 5 years’ experience in Relationship Management or Account Management;
- Exposure to leasing, finance or commercial banking will be highly regarded;
- Enthusiasm about growing and collaborating with a rapidly evolving company;
- Experience with Professional Services & Support Teams within a Customer Experience framework;
- Strong commercial acumen;
- A customer-centric mentality;
- Tertiary qualifications in a business or related field such as management, sales and marketing, and/or industry specific qualifications desirable
- An ability to liaise with diverse stakeholders;
**Benefits**

**We offer**:
We are always developing our benefits for our team, this includes:

- Hybrid and flexible working arrangements.
- Up to 27 days annual leave, inclusive of 5 additional days and 2 care days.
- Corporate discounts with Reward Gateway.
- ‘Dress for your day’ policy for all employees.
- Promotion and secondment opportunities.
- Learning and development tools for career development.
- Quarterly recognition awards based on CARE values.
- Access to Converge (Employee Assistance Program).
- Referral bonuses for successful hires.

**Next Steps**

To see some more details regarding our careers at FleetPartners,

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