National Key Account Manager

2 days ago

Melbourne, Australia Compass Group Australia Full time

**$125,000 - $135,000 (Inclusive of super)**
- Location - Melbourne CBD
- Exciting, Sophisticated, high end Corporate hospitality role in one of Australia’s finest firms.
- Impressive facilities in multiple CBD locations across Australia.

Restaurant Associates is about food that delivers on originality, quality and taste. Carefully crafted menus enhance our events, with every dish brought to life by our culinary teams and inspired by a food philosophy built on sustainability, seasonality and ethically sourced produce.

**About the job**

As National Key Account Manager, you will be a key partner to our clients, driving strategy, program development, and financial management while fostering a culture of excellence in service. This role oversees all culinary, café, hospitality, event and financial operations.

You will lead a talented national team of over 25 Associates, ensuring exceptional service across our operations in Sydney, Melbourne, Brisbane and Perth. Managing client relationships and maintaining financial targets will be crucial, as will developing strategic plans and conducting market research to make informed key business decisions.

**The Position**
- Build strong relationships with clients and develop a thorough understanding of all contractual requirements and KPI's.
- Financial Oversight: Lead Unit Managers to achieve financial targets through rigorous reporting, forecasting and constant team training.
- People Management: Inspire your team with timely feedback and foster a high-performance culture that drives the account forward.
- Lead a high performing team across service excellence.
- Business Operations: Develop and implement strategies, assess performance, and align resources with our overall goals.
- Develop and implement financial growth strategies across all areas of operations.
- Establish and maintain an environmentally sustainable workplace.
- Industry Insight: Monitor trends and provide support during significant organisational changes.

**The Person**
- Sophisticated operator where hospitality is engrained into your DNA.
- Excellent communicator comfortable with building and maintaining relationships on many different levels, with internal and external stakeholders.
- You must have a “can-do attitude”, and whilst you may be an excellent communicator, you must be a bigger “doer” that achieves results.
- A strong confident leader with presence that holds a room, experienced in getting the best from their teams, clients and internal stakeholders. Being empathetic, a good listener, someone who motivates successfully and facilitates team success should be part of your day to day.
- Experienced in leading large, complex teams across multiple locations, operationally and financially.

**The Benefits**
- Career Growth - Unlock your potential with our career pathway and my learning programmes within Compass Group.
- Paid parental leave opportunities.
- Salary packaging options to make your dollar go further - secure your future.
- Easy access to 100+ retail discounts through our Maxxia partners.
- Opportunity to learn new skills and move to a host of exciting and new roles within the global company.
- Exclusive discounts on Travel, Cars, Accommodation, Electronic devices & more
- A chance to join an ecologically and socially forward operation.
- Senior Management recognition programs run for our team members.

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