National Account Manager

1 week ago

Melbourne, Victoria, Australia Brother International Australia Full time $80,000 - $120,000 per year

THE COMPANY

Brother is a leading brand that has empowered businesses with solutions to work smarter and more efficiently for over a century. As a global company with over 100 years of pioneering history worldwide and more than 45 years in Australia, Brother has a wealth of experience in providing businesses with the latest in efficiency enhancing solutions.

Brother is a trusted name in the Australian market for print and imaging, labelling and sewing. Brother has established a great employee culture with a supportive environment and a strong focus on overall employee wellbeing.

In line with Brother's flexible and hybrid working style, the successful candidate will have the option to balance work from home with access to coworking spaces across Melbourne and beyond.

THE POSITION

Brother currently has a rare opportunity to join our sales team on a
fixed term contract
for a period of 12-14 months as National Account Manager (Sewing & Craft). The National Account Manager is a key driver of our Sewing & Craft category, and is pivotal to achieving continued business success and enhancing Brother's position as a customer-centric, and innovative business.

Reporting to the National Sales Manager, the National Account Manager will lead a team of Account Managers and partner with key national accounts to build strong relationships, deliver exceptional service, and achieve business and department targets.

The National Account Manager (Sewing & Craft) will:

  • Drive sales growth by implementing approved strategies for the Sewing & Craft category, achieving targets for key national accounts and a dealer/distributor network.
  • Lead, coach, and support Account Managers to deliver on budgets, KPIs, and customer service excellence.
  • Collaborate with a wide variety of internal teams to deliver category goals, launch new products, and execute impactful promotional campaigns.
  • Monitor market trends and competitor activity, recommending strategies to maintain Brother's market leadership.
  • Build and maintain strong industry relationships, ensuring customers receive exceptional service and support.
  • Champion innovation and continuous improvement through training programs, process enhancements, and special projects.

THE PERSON

We're looking for someone with:

  • 5+ years' experience in a senior sales role, with proven ability to drive results.
  • Strong sales, influencing, and relationship management skills.
  • Excellent customer service focus with the ability to build trust and maintain long-term partnerships.
  • Skilled at listening, understanding key issues, and adapting approaches to achieve outcomes through others.
  • Decisive and informed in decision-making, with a collaborative and inclusive style.
  • Results-driven, energetic, and committed to achieving targets individually and through your team.

INTERESTED?

Ready for your next opportunity? We would love to hear from you. Please apply via LinkedIn, or reach out to to find out more

At Brother we strive to ensure our workplace reflects the diverse communities we serve and to cultivate a supportive workplace for all. Only by valuing and respecting every individual can we meet the diverse needs of our employees and customers and embody 'At Your Side'.

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