Mcl Executive Adjuster

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

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MCL Executive Adjuster

Title: MCL Executive Adjuster

Location: Melbourne

Sedgwick Australia’s Professional Services Division are the market leaders for providing loss adjusting services in Australia. Our loss adjusters are regarded as the best in industry and are highly sought after both in the external market and from major insurers.

Joining Sedgwick’s Professional Services Division means you will have the opportunity to develop, grow and progress, learning from the best in industry. A career with us is a rewarding, prosperous and an exciting one where no two days are the same; you will be challenged and developed and have career fulfilment.

We are currently looking for an experienced full-time MCL Executive Adjuster to join the team based in Melbourne, Victoria. Reporting to the General Manager - Property, this role will see you use your skills and knowledge to resolve insurance claims.
- The Benefits:_
- Market-leading remuneration
- Generous incentive scheme
- Opportunity for career progression within a global organization
- Great culture and work environment
- Great work-life balance
- Visa assistance from one of our experts if required
- Travel and relocation assistance if required
- Responsibilities:_
- Deliver professional and excellent service when completing on-site and desktop assessments, interacting with customers and clients
- Proactively communicate clear and accurate advice, solutions, timeframes and claim progress to all stakeholders
- Clearly document all decisions made and reasons, including ownership details, reserve changes and acceptance/rejection of claims
- Contributing to the further growth and success of the branch and region
- Clarifying circumstances surrounding loss and causation
- Verify the nature and extent of loss/damage
- Quantify the work of reinstatement (material damage claims)
- Project manage the rectification, remediation or re-instatement of damaged property including emergency repairs with appropriate experts (builders, trades, technical services) in a seamless and connected process
- Determine extent and cause of loss via the most effective, efficient and client and customer-focused method of investigation
- Determine whether the loss falls within the terms and conditions of the insurance policy
- Deliver loss adjusting services that meet or exceed the service standards required by the client
- Proactive communication with the client and customer about initial findings and potential solutions
- Review scope of work and schedules of loss to ensure applicability
- Authorise or recommend settlement of claims within your delegation
- About you:_
- 10 years of insurance loss adjusting experience
- Experience in commercial and major loss will be highly regarded
- Excellent Business development and negotiation skills
- Relevant industry qualifications, particularly ANZIIF or AICLA or equivalent
- Sound knowledge of the insurance industry (claims lifecycle) including the legislative framework, applicable codes and products.
- Knowledge of process requirements of administrative hearings and litigation.
- Strong organisational, and written / verbal communication skills
- A strong service delivery focus for clients, including insurers, customers and brokers
- The ability to work under pressure and meet targets
- Resilient with a growth mindset

Want to know more about Sedgwick and what we do? Please visit our website

Applications can be made by clicking on the “Apply” button.

Sedgwick is an Equal Opportunity Employer.