Practice Manager
3 days ago
**Our Practice**:
Macquarie Animal Hospital, a reputable veterinary clinic in South Hobart, has been providing exceptional care to pets and their families since 2001. As a family-oriented practice made up of two experienced vets, we place great importance on building lasting relationships with our clients while fostering a welcoming, supportive environment for our pets, their owners, and our staff. We are proud to be a trusted part of the South Hobart community and are looking to expand our team with a dedicated, experienced, and dynamic Practice Manager.
**Position Overview**:
**Key Responsibilities**:
- Collaborate closely with the Lead Veterinarian to manage the day-to-day operations of the clinic, ensuring efficient workflow and optimal patient care.
- Mentor and develop veterinary nurses, providing guidance and support to help them advance in their careers.
- Supervise clinic staff and cultivate a positive, collaborative, and productive team environment.
- Assist the Lead Vet in overseeing financial management.
- Coordinate marketing initiatives to promote the clinic and attract new clients.
- Ensure compliance with all relevant regulatory requirements, maintaining a safe and clean clinic environment.
- Address client inquiries and concerns with professionalism, empathy, and effective communication.
- Work closely with veterinarians to enhance patient care and contribute to continuous service improvements.
**Qualifications**:
- ** Essential**: IV Veterinary Nursing qualification.
- Proven experience in veterinary practice management or a similar managerial role within a clinical environment.
- Strong organisational, leadership, and communication skills.
- Familiarity with Ezyvet (preferred but not essential).
- Ability to multitask and thrive in a fast-paced, high-pressure environment.
**What We Offer**:
- Competitive salary
- A wonderful location in South Hobart with modern, well-equipped practice facilities.
- A permanent and stable role within a supportive, family-oriented team.
- Recognition as a Great Place to Work - Certified.
- Novated vehicle leasing options.
- Alongside paid Parental Leave we offer Paid Purrental Leave - because we love our fur babies.
- Access to our VC Learning Academy - online learning portal.
- Personal Wellness - Access to our Employee Assistance Program (EAP).
- A fulfilling role with diverse daily responsibilities, surrounded by a caring and collaborative team.
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