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Dental Practice Manager
2 weeks ago
We have a versatile, exciting and rewarding opportunity at our practice available for an experienced Practice Manager seeking permanent full-time work (Monday to Fridays). This role encompasses the management of Healthy Smiles Dental Group and our sleep dentistry side, Sleep Dream Smile.
The Heart of the role:
* Coaching, leading & developing a high performing practice team of over 45 people in a positive environment.
* Assist with overall financial performance of the practice in line with the approved budget.
* Managing clinical aspect including maintaining sterilisation, infection control standards and stock control.
* Patient management; greeting and welcoming patients, answering all phone enquiries, making & confirming appointments; checking, processing & managing customer accounts.
* General administration including processing payments using EFTPOS & HiCaps.
* Proactively marketing the practice to drive patient numbers and ensure retention of existing customers.
* Effectively manage the recruitment & selection for all practice staff.
* Complete practice credentialing and compliance tasks.
What you'll bring:
* Previous dental Practice Manager or strong clinical dental experience is required.
* Prior business and people management experience of a large team is essential.
* Proven track record of strong organisational skills, administrative and time management.
* Exceptional communication, interpersonal, customer service skills and strong business acumen.
* Understanding how to generate income and control costs.
* Ability to effectively roster clinical rooms.
* Able to face into difficult conversations & deal promptly with issues when they arise.
* Comfortable conversing with people from all walks of life, including dentists, patients, and your practice team.
* Experience in comprehending and managing the P&L for the practice.
* Experience with Dentally PMS highly regarded.
About the Practice:
Healthy Smiles is known for its cosmetic dentistry, periodontics, oral surgery, restorative (crown, bridges, implants and endodontics) and general dentistry. We see many patients with dental phobia/anxiety, and we can offer them sedation options, right through to general anaesthetic, to support them through their dental journey. We are a solid, stable team looking for an experienced Practice Manager as we prepare for a significant growth in customer volumes. Team dynamic is incredibly important to us in our 10-chair practice, plus GA theatre room. You can find out more about our practice here.
Why Healthy Smiles?
* Full-time permanent position, working Mondays to Fridays.
* Significant Bupa product and service discounts - up to 40% health insurance
discount + much more.
* 25% staff discount on dental services
* Part of a network of over 180 practices Australia wide - Move with us
* Lucrative reward and recognition programs
Apply now, we'll be interviewing as soon as applications are received
Job Types: Full-time, Permanent
Pay: $80,000.00 – $100,000.00 per year
Experience:
- dental/management: 5 years (Preferred)
Work Authorisation:
- Australia (Preferred)
Work Location: In person
