Office Administration

2 weeks ago

Richlands, Australia Delta Panels Full time

Delta Panels is a family owned business which has grown to be the forefront in the manufacture and supply of high-quality insulated panel systems.

The company continues to grow and now seeks the expertise of an experienced Administration/Data Entry professional.

**About the role**

Assist with the provision of a full range of administrative responsibilities, primarily focusing on Order Processing, Data Entry and Customer Service Support. Including invoicing, ordering and corresponding with Despatch services for the management of efficient order placement and delivery.

Your key responsibilities will include but are not limited to the following:

- Manage the order process and communicate with customers for order discrepancies
- Evaluate all orders and ensure accuracy of all forms and inform management for all incomplete orders and verify client information to deliver product efficiently
- Process orders under strict deadlines through MYOB software
- Administer correspondence with customers and Despatch for effective dispatch of orders
- Communicate with customers to track orders and keep communications open where orders have discrepancies
- Communicate with customers and dispatch to manage order process
- Enter orders effectively to meet production demand
- Prioritise customer satisfaction and maintain positive working relationships with customers
- Provide general administrative services and correspondence, ensuring all sales processes are documented
- Assist with provision of effective and efficient administration of documents related to sales, service and support to Managers and fellow employees.
- Provide a friendly customer-oriented service when dealing with telephone enquiries and in-person encounters with customers.

**Benefits and perks**
- We are a fast growing company and there will be opportunities to grow as we do.
- Enjoy having a varied role in a good work environment.
- On-site parking
- Monthly food truck
- Amazing and supportive team

**Skills and experience**
- High attention to details
- Time management
- Excellent communication skills, verbal and written
- Experience in using Microsoft Excel and office
- Experience in using MYOB Account right not essential but will be an advantage
- Ability to work under limited supervision and meet data entry deadlines
- Excellent phone manner
- Demonstrated ability to communicate effectively with customers
- Highly motivated and the ability to work well in a team environment

If you possess the abilities and requirements to fulfill this role, please send resume addressing the above role requirements

Pay: From $50,000.00 per year

Schedule:

- Day shift
- No weekends

Work Location: In person

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