Community Connect Specialist

2 weeks ago

Sydney, Australia Australian Unity Full time

**About Remedy**

At Remedy Healthcare, we are dedicated to enhancing lives. Our allied health and nursing teams empower individuals to thrive with confidence at home and in the community. In the last twelve years, we've delivered in-home and telehealth care to nearly 100,000 Australians, supporting them in managing their health and embracing life to the fullest.

**Our Opportunity to you**

The Community Connect Specialist plays a crucial role in effectively deploying clinical workers to clients in the community.

This **hybrid** role will be working out of our **Parramatta/ local office **and from home on a **permanent part time or full-time basis.**

**The day to day**
- Providing quality administrative support to the allied health and nursing clinical teams, including reporting, document processing and client data management.
- Supporting the clinical workforce through referral processing and allocation.
- Responsible for document management, customer and referrer liaison, scheduling support of allied health and nursing services, and ongoing client case support throughout our customer’s journey.
- Management and collaboration with new and existing service providers to deliver care to our clients in their home.

**Benefits & Perks**
- Flexibility for Work-Life Balance
- Extra Well-Being Leave days
- Fitness Passport Discounts (NSW & VIC)
- Buy up to 2 Extra Weeks Leave
- Employee Discounts on Banking, Health, Insurances
- Novated Leasing for a New Car

**About you**
- Self-motivated medical and office administrator, skilled in customer service
- Strong administration and time management skills, comfortable with using multiple systems
- Experience in service delivery allocation and scheduling, along with effective case management and support skills
- Effective communication skills and building rapport with external stakeholders
- Adaptable and solution focused with the tenacity to overcome challenges

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