Client Connect Specialist

6 days ago

Sydney, Australia Australian Unity Full time

**What's on Offer**:
We value our employees and the wonderful work they do. Our employees enjoy an enviable range of benefits, including the following:

- **Competitive** salary package
- **Hybrid **working model - **3 days WFH**:

- Generous **professional development** and a team of **allied health professionals** with skills and knowledge to share
- Enjoy additional yearly **Well-Being and Community** leave days
- **14 week paid parental leave**, with equal benefit for both parents **PLUS **our Bump to Baby program
- **Employee Referral Program** - refer your friends and family members to join us and receive $1500.00 per successful referral (Terms & Conditions apply)
- **Employee Assistance Program - **support and assistance for you and your partner at those times in life when you need it most
- Attractive **employee discounts** on Australian Unity Banking products, Private Health and General Insurance
- **Novated Leasing** - enjoy a new car whilst salary packaging with Maxxia
- **Travel and Accommodation -** care hire, travel insurance and accommodation discounts

**The opportunity**

We design healthcare that challenges tradition - one where business, government and health care work together, hospitals meet demand and people are in control of their health. And it’s the spirit of our people that help us do this.

Working as part of our multidisciplinary healthcare team, you’ll provide excellent customer service to our clients across Australia on **_The Get Healthy Information and Coaching Service_**.** Your clinical environment will be driven by human-centered, holistic, evidence-based care and supported by generous professional development.

**What you’ll be doing**
- Managing client enrolment into our healthcare program **_The Get Healthy Information and Coaching Service_** **mainly through phone-based engagements
- Processing new referrals to the service, as you engage the right healthcare professionals for each client
- Working alongside other Client Connect Specialists, supporting your team with administration
- Building partnerships with internal teams to exchange client referrals and promote the work we do
- Helping to improve the health and wellbeing of hundreds of Australians.

**Your skills and experience**
- Previous experience in customer service or a call centre
- Strong administration and time management skills, tech savvy
- Excellent written and verbal communication skills, including rapport building on first contact, and ability to work within a team
- Passionate about health and committed to making a real difference in the community.

**About Remedy Healthcare**

We aim to improve the health, wellbeing, and quality of life of every person we care for. In the past 12 years, we’ve provided in-home health care and telehealth for almost 100,000 Australians, helping them manage their health and enjoy life to the full.

As health care evolves, so do we. This means growing our team of passionate health professionals as we stay focused on our mission - a healthier Australia.

**To apply

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