Connectivity Support Specialist

4 days ago


Sydney Central Business District, Australia HAYS Full time

Exciting opportunity for a Connectivity Support Specialist to join a leading Financial service Business.

The role is for a leading Financial Services organisation based in Sydney who specialise in trading and clearing of various financial instruments in Australia. As a member of the Connectivity Ops team, your role will be integral to shaping and enhancing the organisations network and customer server support. The team plays a critical role in managing all connectivity within the organisation and its customers. Your primary focus will be on supporting the infrastructure and maintaining a track record of delivering excellent customer service.

The role will be hybrid - operating on a 3-week onsite, 3 week work from home model.

**Key responsibilities**
- Support the organisations' service products and offerings.
- Manage configuration and asset records, ensuring accurate maintenance.
- Plan, build, and implement networks to meet the needs of the business and customers.
- Assist and support business initiatives in an agile manner.
- Review processes and identify opportunities for efficiency improvements.
- Drive change through innovative technology solutions.

**What you'll need to succeed**
- Strong knowledge of TCP/IP and networking fundamentals.
- Excellent customer service skills with a service-oriented background.
- Great stakeholder management experience.
- Mid-level knowledge of Linux-based operating systems.
- Ability to work well in a team while also considering the bigger picture.
- Collaboration with cross-functional teams to achieve positive customer outcomes

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508**#2779947



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