Customer Service Representative

1 week ago

Eastern Creek, Australia Rhino-Rack Australia Full time

**Introduction**:
Rhino Rack helps people make space for adventure with world-ready outdoor gear, born and proven in Australia. We now sell in over 60 countries, and if you have seen a roof rack on a vehicle in Australia, you have probably seen one of our products.

**Description**:
We value courage and determination. We’re not afraid to roll up our sleeves and give it a go. Our success is based on innovation, teamwork, and collaboration, and we look for passionate, dedicated team players who ‘make it happen’.

As we continue to bring new products to the market, we are looking to bring on board a Customer Service representative, specialising in Warranties.

You will be responsible in collaborating and supporting our trade customers, accounts and end consumers by providing and processing information in response to warranties, enquiries, orders, concerns, requests and technical advice about Rhino-Rack products and services.

You will be responsible for;
Answering phone calls within the SLAs.

Providing answers and advice on general and technical enquiries

Freight enquiries and freight issues

Returns enquiries

Assisting other departments

Maintaining data integrity for Non-Conformance Reports (NCR).

Assisting in quotes & sales

Support in continuous improvement initiatives

Assisting in special jobs for Sales Reps

May be called upon to attend weekends trade shows

**Skills and Experiences**:
To be successful in the role you should have the following;
2 years’ experience in similar role

Communication - verbal and written

Interpersonal skills & teamwork

Self-Management skills

Problem solving & decision making

Planning & organisation

Adherence to company policy & safety rules

Attendance & punctuality

Only successful applicants will be contacted.

  • Customer Service Representative

    5 days ago

    Eastern Creek, Australia Rhino-Rack Australia & MAXTRAX Australia Full time

    **Introduction**: We are looking for a talented and motivated individual to join our team at Rhino-Rack, a leading manufacturer of roof racks, bike carriers, and vehicle accessories. Our company is built on a foundation of core values, including customer centricity, innovation, development and growth, quality, safety, and collaboration. As part of our team,...

  • Customer Service Officer

    1 week ago

    Eastern Creek, Australia PPG Industries Full time

    Are you ready for your next challenge!? PPG is looking for a **Customer Service Representative** to join our Architectural Coatings team in **Eastern Creek, NSW** on a full-time basis. As a Customer Service Representative, you will interact directly with customers in all aspects and provide exceptional service including processing of orders, tracking...

  • Customer Service Officer

    1 week ago

    Eastern Creek, Australia PPG Full time

    **Join Our Team at PPG: Hybrid Customer Service Role** Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic, supportive team that values your contributions? PPG is looking for a dedicated and detail-oriented Customer Service Representative to join our team! As a **Customer Service Representative**, you will interact...

  • Customer Service Representative

    2 weeks ago

    Eastern Creek, New South Wales, Australia Pettit Pharma & Device Search Pty Ltd Full time $60,000 - $80,000 per year

    THE COMPANY YOU WOULD BE JOINING This global medical device/technology company bases everything they do on genuine care for health and well-being.They are a trusted medical services and solutions partner, driving healthy outcomes for people facing movement challenges.They create value by improving clinical outcomes for patients and enabling a better work...

  • Customer Service Representative

    3 days ago

    Melbourne Eastern Suburbs, Australia PERSOLKELLY Full time

    Our client, a leading Auto Accessories Wholesaler is seeking a highly experienced Customer Service Representative to support their team in Knoxfield. Our client, a leading Auto Accessories Wholesaler is seeking a highly experienced **Customer Service Representative **to support their team in Knoxfield in a 6 month fixed term contract. **About the...

  • Customer Service Representative

    1 week ago

    Melbourne Eastern Suburbs, Australia Page Personnel Full time

    Excellent Workplace Culture - Mt Waverley Location - Free Parking **About Our Client**: Reporting to the Customer Service Manager, the main duties include, but are not limited to: - Daily processing of customer sales orders using the CRM system. - Internal liaison with logistics, warehouse, sales, and financial staff. - Issuing credits, refunds and dealing...

  • Reception and Customer Service

    2 weeks ago

    Eastern Creek, Australia Caruso's Natural Health Full time

    The purpose of this advertisement is to make a connection. You see, we don’t know you by name, but we know a lot about you; You are self-motivated, have a positive “Can Do” attitude, are extremely organised, you show initiative, you believe that a high performing team can achieve more than any one exceptional individual, a mature minded person who...

  • Customer Service Representative

    1 week ago

    Sydney Eastern Suburbs, Australia HAYS Full time

    PERMANENT FULL-TIME CUSTOMER SERVICE ROLE BASED IN MATRAVILLE | 60 -75k + SUPER! Exciting opportunity for a Customer Service Representative in Matraville! Join an established, Australian-owned wholesale distributor of non-food restaurant and hotel supplies since 1957. Huge product range includes leading brands in cutlery, crockery, glassware, and...

  • Customer Service Representative

    1 day ago

    Melbourne Eastern Suburbs, Australia HAYS Full time

    Customer Service | Auto/Finance Industry | Scoresby location | $66k salary package | x5 vacancies | ASAP start Your new role x5 Customer Service Representatives - Engage with your customers to provide answers about their car loans and Insurance enquiries - Retain customers by connecting them to their local dealership - Co-ordinate payment arrangements where...

  • Sales Representative

    2 weeks ago

    Eastern Creek, Australia Bright Food Asia Pacific Pty Ltd Full time

    **Introduction**: Manassen Foods is a leading manufacturer, importer, marketer and distributor of fine food products. Our brands include Sunbeam, Angas Park, Trident, Wokka, S&W Mayonnaise and Golden Days to name a few. We thrive on a culture of collaboration and drive, where every team member plays a crucial role in shaping our success. We are looking for a...