Reception and Customer Service

4 days ago

Eastern Creek, Australia Caruso's Natural Health Full time

The purpose of this advertisement is to make a connection. You see, we don’t know you by name, but we know a lot about you; You are self-motivated, have a positive “Can Do” attitude, are extremely organised, you show initiative, you believe that a high performing team can achieve more than any one exceptional individual, a mature minded person who loves challenges and can’t wait for the sun to rise to take on the new day. We know you currently enjoy what you’re doing, but we know you’re looking for more. You like having the opportunity to work with a growing business with audacious goals and with others with similar ambitions and qualities.

**Who are we?**

Located in Eastern Creek, Caruso’s Natural Health is an innovative growing company with the vision of becoming a “Business of excellence that helps people all over the world lead healthier and happier lives”. With the story and passion of our founder Frank Caruso as the foundation of everything that we do, we are looking for a Receptionist and Customer Service Representative to join our company on a full-time basis.

**What’s on offer?**
- Competitive Salary
- Current work arrangement: 9 am to 5 pm, Monday to Friday
- Based in Eastern Creek, with easy access via M4 or M7
- Free on-site parking

**What you will do**:

- Meet, host and direct all visitors
- Maintain all common areas
- Ensure efficient running of office by ensuring all resources are well stocked
- Manage stationary ordering, mail, office consumables and office directory
- Organize catering for all company functions
- Receive and process purchase orders
- Accurately record customer accounts and sales information
- Prepare documents, presentations and filing
- Ensure teams are supported with ad hoc administration responsibilities
- Coordinate charity initiatives

**To be successful in this role, you need to**:

- Be accurate when processing information and customer orders
- Enjoy working at a fast pace, multitasking, and managing time effectively
- Have good written and verbal communication skills
- Be effective in managing and resolving customer issues
- Work independently and proactively
- Follow communication guidelines, procedures, and policies
- Perform general administrative duties
- Display excellent attention to detail and accuracy

If you are interested in taking up this opportunity, please write to us and tell us why you would be delighted to work at Caruso’s. We look forward to hearing from you.

**Salary**: $24.12 - $31.17 per hour

Expected hours: 38 per week

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

**Experience**:

- Inbound call centre: 1 year (preferred)
- Office Administration: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

Ability to Commute:

- Eastern Creek, NSW 2766 (required)

Work Location: In person

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