Customer Service Representative

5 days ago


Melbourne Eastern Suburbs, Australia HAYS Full time

Customer Service | Auto/Finance Industry | Scoresby location | $66k salary package | x5 vacancies | ASAP start

Your new role
x5 Customer Service Representatives
- Engage with your customers to provide answers about their car loans and Insurance enquiries
- Retain customers by connecting them to their local dealership
- Co-ordinate payment arrangements where necessary
- Show an understanding of all compliance requirements when dealing with customers
- Be an agile employee and demonstrate flexibility to assist in other areas of the business if required
- Contribute towards changes to improve our business.
- Meeting the high customer service standards expected and hitting and exceeding various performance targets

What you'll need to succeed
- Recent and relevant contact centre/customer service experience
- Able to work on a rotating roster of 8am - 7pm Monday to Friday
- Able to commit to FT training upon commencement of the role
- Be a natural communicator over the phone while looking for the right information, with the ability to problem solve and work under pressure
- Able to work in a highly structured environment with KPI's and targets
- Investigation and ownership of complex member queries
- The self-motivated ability to learn and work both autonomously and part of a team
- Proven experience using Microsoft Office
- Your own mode of transport, as the office is not close to public transportation

What you'll get in return
- Competitive salary package of $66k
- Free and secure onsite parking
- Collaborative team environment
- Industry renowned training
- Fantastic leadership and management team
- Exclusive employee benefits and incentives
- Hybrid WFH options once established
- No weekend work

What you need to do now

**LHS 297508** #2757619



  • Melbourne Eastern Suburbs, Australia PERSOLKELLY Full time

    Our client, a leading Auto Accessories Wholesaler is seeking a highly experienced Customer Service Representative to support their team in Knoxfield. Our client, a leading Auto Accessories Wholesaler is seeking a highly experienced **Customer Service Representative **to support their team in Knoxfield in a 6 month fixed term contract. **About the...


  • Melbourne Eastern Suburbs, Australia Page Personnel Full time

    Excellent Workplace Culture - Mt Waverley Location - Free Parking **About Our Client**: Reporting to the Customer Service Manager, the main duties include, but are not limited to: - Daily processing of customer sales orders using the CRM system. - Internal liaison with logistics, warehouse, sales, and financial staff. - Issuing credits, refunds and dealing...


  • Sydney Eastern Suburbs, Australia HAYS Full time

    PERMANENT FULL-TIME CUSTOMER SERVICE ROLE BASED IN MATRAVILLE | 60 -75k + SUPER! Exciting opportunity for a Customer Service Representative in Matraville! Join an established, Australian-owned wholesale distributor of non-food restaurant and hotel supplies since 1957. Huge product range includes leading brands in cutlery, crockery, glassware, and...


  • Melbourne Eastern Suburbs, Australia Page Personnel Full time

    Scoresby Location - Highly Respected International Brand **About Our Client**: Reporting to the Customer Service Team Leader, the main duties include, but are not limited to: - Daily processing of customer sales orders. - Internal liaison with multiple stakeholders. - Providing credits, refunds and dealing with customer complaints. - Maintaining and...


  • Melbourne Eastern Suburbs, Australia Zap Fitness 247 Full time

    Job Reference: - FLG/1821901- Posted on: - 24-Sep-2024- Application Close Date: - 24-Oct-2024**Zap Fitness 24/7** is Australia's fastest-growing, fully owned 24-hour gym chain with world-class facilities in over 85 points of presence across Queensland, Victoria, South Australia, Western Australia and Tasmania! We pride ourselves on making a difference in the...


  • Eastern Creek, Australia Rhino-Rack Australia Full time

    **Introduction**: Rhino Rack helps people make space for adventure with world-ready outdoor gear, born and proven in Australia. We now sell in over 60 countries, and if you have seen a roof rack on a vehicle in Australia, you have probably seen one of our products. **Description**: We value courage and determination. We’re not afraid to roll up our...


  • Eastern Creek, Australia Rhino-Rack Australia & MAXTRAX Australia Full time

    **Introduction**: We are looking for a talented and motivated individual to join our team at Rhino-Rack, a leading manufacturer of roof racks, bike carriers, and vehicle accessories. Our company is built on a foundation of core values, including customer centricity, innovation, development and growth, quality, safety, and collaboration. As part of our team,...


  • Melbourne Eastern Suburbs, Australia Zap Full time

    **Zap Fitness 24/7** is Australia's fastest-growing, fully owned 24-hour gym chain with world-class facilities in over 85 points of presence across Queensland, Victoria, South Australia, Western Australia and Tasmania! We pride ourselves on making a difference in the lives of our members by helping them stay inspired and motivated to achieve their results....


  • Melbourne Eastern Suburbs, Australia Zap Full time

    Zap Fitness 24/7 is Australia's fastest-growing, fully owned 24-hour gym chain with world-class facilities in over 85 points of presence across Queensland, Victoria, South Australia, Western Australia and Tasmania! We pride ourselves on making a difference in the lives of our members by helping them stay inspired and motivated to achieve their results. Our...


  • Melbourne Eastern Suburbs, Australia Zap Full time

    Zap Fitness 24/7 is Australia's fastest-growing, fully owned 24-hour gym chain with world-class facilities in over 85 points of presence across Queensland, Victoria, South Australia, Western Australia and Tasmania! We pride ourselves on making a difference in the lives of our members by helping them stay inspired and motivated to achieve their results. Our...