Planning Coordinator

17 hours ago

Melbourne, Australia Billi AU Full time

Positive, supportive, passionate team
- $60-$70K + superannuation
- Located in Thomastown

Billi is a leading provider of superior instant filtered boiling, chilled and sparkling water systems. We are committed to providing our customers with the highest quality products and services.

We’re looking for a Planning Coordinator to join our positive, supportive and passionate team in Thomastown.

This includes:

- Planning, scheduling, and managing service requests
- Coordinating field technicians and approved service agents
- Receipt and review of service agent invoices and paperwork
- Communicating with external and internal customers.
- Providing exceptional customer service
- Successfully managing and resolving customer issues

**About you**
- Intermediate to advanced skills in Microsoft Office
- Prior experience with Netsuite/NextService an advantage
- Prior experience with area-based team diary management
- Excellent organisational and time management skills
- Attention to detail
- Strong interpersonal and communication skills
- The ability to work independently and as part of a team
- A positive attitude and a passion for customer service

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