Csr (Customer Service Representative)

2 days ago

Silverwater, Australia Solutions Personnel Full time

An international Food manufacturing company have an opening in their friendly customer service team
- Polite
- Good communicators
- Good on telephone
- Good with computers
- Strong Communications Skills
- Must be legally entitled to work full time without any restrictions
- Understand and communicate features and benefits of products

**Job requirements**
- Support back of house and front of house departments
- Process all orders
- Identify areas of concern, opportunities or important feedback and communicate to manager
- Manage, document and resolve all customer enquiries / issues
- Perform outgoing calls to allocated customer portfolios in order to build relationships, introduce new products and grow sales
- Support sales objectives by communicating company’s promotional plan
- Check inventory for stock, support
- Prepare and process credit notes
- Process payments
- Back orders
- Accounts payable / receivable and enquiries
- Input accurate and relevant records into customer database
- Any other duties required within reason
- Call outs when reps on leave etc.
- Contracts/correspondence
- Filing
- Liaising regarding customers deliveries
- Bookings as required
- Comply with all Company policies, WHS and Quality procedures.
- Liaising regarding stock/incoming goods
- Order/picking IT issues
- Process credit claims

Also support the Export Coordinator on a day to day basis with the following support but not limited to:

- Receiving and preparation of export orders from Customers
- Liaise with the production department in the manufacturing of export orders.
- Prepare export documentation, including the legalization of export document
- All other responsibilities required to give Customer Service Support to all export accounts.

**Attributes**
- Demonstrated quality customer service, negotiation and communication skills
- Proven skills in relationship management, call center customer service and achieving targets
- Focused on driving positive outcomes for both the customer and the business
- Motivated by positive customer relationships, sales success, training and development
- Thrive in a fast-paced environment
- Enjoy contributing to a dynamic team
- Computer knowledge
- Ability to multi-task and meet deadlines
- Strong attention to detail
- Advanced listening, written and verbal communication skills
- Empathetic and solution focused
- Can do and willing attitude
- Previous experience within food, service or manufacturing industry recommended

**Pay**:
62K annual plus Super

$34.36 per hour as a casual for first few months

**Job Types**: Full-time, Casual, Permanent

**Salary**: $62,000.00 per year

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- Silverwater, NSW 2128: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Inbound call centre: 1 year (required)
- Outbound call centre: 1 year (required)
- Customer service: 1 year (required)

Work Authorisation:

- Australia (required)

  • Sales & Warehouse Operator (Gyprock) - Silverwater, Nsw

    1 week ago

    Silverwater, Australia CSR Full time

    **Sales & Warehouse Operator (Gyprock) - Silverwater, NSW** - Attractive pay + super + CSR benefits - Genuine career progression and training provided. - Diverse and Inclusive team! **At CSR, we're building a better future together.** We are a family of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a...

  • Customer Service Representative

    1 week ago

    Silverwater, Australia Cubic Corporation Full time

    Business Unit: Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our...

  • Customer Service Representative

    4 days ago

    Silverwater, Australia Chandler Macleod Full time

    Chandler Macleod is proud to partner with our client, a leading global manufacturing company. They pride themselves on providing tailor-made solutions and services to their customers to keep their industries in motion. We are on the search for the next Customer Service Representative that is all about creating a superior customer experience, building long...

  • Customer Service Representative

    2 weeks ago

    Silverwater, Australia Page Personnel Full time

    Silverwater Location (Parking Available Onsite) - Temporary to Permanent Opportunity **About Our Client**: This globally operating FMCG business supplies to all the big supermarkets - you have undoubtedly consumed their products! They are currently in the market for an experienced customer service representative to join their small team. This is a hands...

  • Customer Service Representative

    1 week ago

    Silverwater, Australia Cubic Corporation Full time

    Business Unit: Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our...

  • Customer Service Representative

    2 weeks ago

    Silverwater, New South Wales, Australia Kirby HVAC&R Pty Ltd Full time $60,000 - $80,000 per year

    Kirby HVAC&R is a leader in the Australian refrigeration & HVAC industry. As a leading HVACR wholesaler, we support our customers with their air-conditioning, commercial and industrial refrigeration needs.We have an exciting opportunity for a Customer Service Representative to join our Silverwater team.Why join us?We are committed to the safety, education...

  • Residential Customer Service Representative

    4 days ago

    Silverwater, Australia EVSE Full time

    **Company Description** About EVSE** At EVSEAustralia, we're not just selling electric vehicle charging solutions - we're shaping a cleaner, greener future for Australia! We're on a mission to make owning an electric vehicle as easy and convenient as possible. Imagine a world where charging your EV is simpler than filling up with petrol - that's the future...

  • Customer Service Representative

    1 week ago

    Silverwater, New South Wales, Australia On Group Australia Full time $60,000 - $80,000 per year

    About the JobBe the first point of contact for customer enquiries, supporting a trusted brand supplying certified PPE and safety solutions across construction, manufacturing, mining, and other demanding industries. You'll process orders, solve product queries, and build relationships that help make Australian workplaces safer and more productive.About the...

  • Customer service representative

    2 days ago

    Silverwater, New South Wales, Australia Cyberdent Full time $45,000 - $60,000 per year

    Cyberdent is a dental service supplier providing dentists quality dental services to dentists Australia wide.As our company continues to expand, we are seeking a bright individual with a dental background to join our team.It is a permanent part-time position that requires to work three days per week.Your duties will include:Data entry, invoicing, case...

  • Customer Sales Representative

    2 weeks ago

    Silverwater NSW, Australia Harmony Stone Gallery Full time $60,000 - $80,000 per year

    About UsHarmony Stone Gallery is a provider of premium natural and engineered stoneproducts across Sydney. With decades of combined experience, our expert team ofsales representatives, fabricators, and installers deliver exceptional quality stonesolutions to both residential and commercial clients. Our passion lies in enhancingthe beauty and functionality of...