Customer Sales Representative
1 week ago
About Us
Harmony Stone Gallery is a provider of premium natural and engineered stone
products across Sydney. With decades of combined experience, our expert team of
sales representatives, fabricators, and installers deliver exceptional quality stone
solutions to both residential and commercial clients. Our passion lies in enhancing
the beauty and functionality of spaces with bespoke stone applications, ensuring we
consistently meet and exceed customer expectations.
The Role
We are seeking an experienced and dynamic Sales Representative (Industrial
Products) to join our growing team. This role is integral to building and maintaining
strong client relationships, expanding our market reach, and ensuring our products
continue to meet the highest standards of customer satisfaction. The successful
applicant will be responsible for promoting and selling Harmony Stone Gallery's full
range of natural and engineered stone products to trade, retail, and commercial
clients.
Key Responsibilities
● Compile and maintain lists of prospective client businesses through
directories, networking, and industry sources.
● Acquire and maintain in-depth knowledge of our products, competitor
offerings, and evolving market conditions.
● Visit existing and prospective clients to establish strong relationships and
identify new sales opportunities.
● Assess client requirements, recommend tailored product solutions, and
provide detailed explanations of product features and benefits.
● Monitor competitor activity and changing customer needs, reporting these
developments to management.
● Negotiate quotations, pricing structures, and credit terms, finalising contracts
and recording client orders.
● Arrange timely delivery and installation of stone products, coordinating with
fabricators and installers.
● Follow up with clients to ensure satisfaction, resolving any issues arising post-
sale.
● Prepare and submit accurate sales reports and records of business expenses.
Skills and Experience
To be considered for this role, applicants should demonstrate:
● A bachelor's degree in Marketing, Business, or related field.
● At least 2 years' relevant sales experience in industrial products are
preferable (natural stone, construction materials, heavy equipment, or related
industries).
● Proven background in industrial sales, trade management, or construction
product supply.
● Strong knowledge of sales processes including prospecting, negotiation, and
client relationship management.
● Excellent communication and interpersonal skills, with the ability to build
rapport across diverse clients.
● Demonstrated ability to work autonomously and meet sales targets in a
competitive market.
● Practical understanding of logistics, installation coordination, and after-sales
client support.
Why Join Us?
● Opportunity to represent premium natural and engineered stone products with
a respected Sydney-based company.
● Be part of a collaborative and highly skilled team passionate about design,
construction, and customer satisfaction.
● Career development opportunities with a growing company.
How to Apply
Interested applicants should submit their CV along with a cover letter detailing their
relevant skills and experience to
Job Type: Full-time
Pay: $75,000.00 – $80,000.00 per year
Work Authorisation:
- Australia (Preferred)
Work Location: In person
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