Support Officer, Victorian Civil and Administrative

Location: Melbourne | CBD

Job type: Full time

Organisation: Court Services Victoria

**Salary**: $56,271 - $72,262

Occupation: Customer Service/Call Centre

Reference: VG/VT2142A
- Victoria's busiest tribunal is seeking customer focused and suitably experienced Support Officer
- Ongoing opportunity working in a dynamic environment with a talented team of professionals
- Previous experience in facilities administration and working in a fast-paced environment will be considered advantageous
- Reporting to the Manager, Business Services, the role focuses on seamless delivery of day-to-day facilities’ services within VCAT
- If you are responsible and passionate about delivering within timelines and with highest level of customer service, then this role is for you
- Fast paced, environment with a talented team of professionals

**About us**

VCAT serves the community by resolving civil and administrative disputes and making decisions in human rights and guardianship cases. VCAT services a diverse range of Victorian disputes, from residential tenancy matters to complex building and property and human rights matters, which have a deep reach into the Victorian community and a direct impact on the economy, in particular, in planning, property, health and small business.

VCAT is headquartered in the Melbourne CBD, and also delivers its services online and in person across Victoria through its three standalone suburban venues and the network of regional court venues. VCAT has embarked on a digitally-enabled service transformation focused on delivering enhanced online services for our users, end to end digital workflows in all our lists, and building an empowered and capable workforce who are receptive and ready for change.

This position sits in VCAT's Business Services area within Facilities responsible for the day-to-day delivery of the services to support operations of VCAT.

**About the role**

The Support Officer will ensure that the assets & equipment are maintained and fit for purpose. This includes facilitating the appropriate acquisition of services and upkeep of infrastructure, managing repairs and cleaning schedules.

The incumbent will coordinate the relocation of staff and provide insight into office furniture arrangements.

The role is also responsible for ensuring compliance with relevant Occupational Health and Safety requirements and providing appropriate communication to internal stakeholders. This role is a great opportunity for an individual who is decisive, resilient, who is teamwork focused and works with integrity.

**About you**
- Positive, “can do” attitude, willingness to learn and participate in the long terms goals of the team
- Proven ability to resolve issues within the scope of role, decisive and resilient
- Strong ability to liaise with people from various backgrounds and demonstrating ownership and responsiveness
- Expertise to work with Microsoft Outlook, Word and Power Point.

**How to apply**
- resume
- a short covering letter

**Other Information**:
Court Services Victoria (CSV) is the employer of staff at all Victorian courts and tribunals, the Judicial College of Victoria, and the Judicial Commission of Victoria. CSV offers a wide range of legal and non-legal career options as well as attractive employee benefits.

CSV is committed to building a diverse workforce, inclusive culture, providing a safe and respectful workplace and has zero tolerance for violence against women. We strongly encourage people of all abilities to apply, particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment.