Aps 6 - Customer Support Officer

2 weeks ago

Russell, Australia Australian Government Full time

$95,187 - $108,734 + up to 15.4% Superannuation
- Russell - ACT

**The Role**
Defence Export Controls Branch (DEC) is the Commonwealth regulator responsible for the movement of Defence-related goods, technology and services both within and outside Australia. DEC supports stakeholders from government, industry, higher education and research sectors, and private individuals to meet their obligations under Australia’s export control laws.

If you are someone who enjoys a challenge and you want to contribute to the future of Defence, we want to hear from you. As an APS 5 Outreach Officer you will work in the Engagement and Support Directorate within Defence Export Controls Branch (DEC). DEC plays a key role in protecting Defence capability by contributing to Australia’s counter-proliferation efforts and supporting Australian industry through the timely consideration of export permits.

The right person for this role will be a confident communicator, with an ability to build and sustain stakeholder relationships. They will be responsible for actively managing key stakeholder relationships to meet key business outcomes as required.

DEC is part of the Strategy, Policy, and Industry (SP&I) Group within Defence. SP&I Group is keen to explore opportunities for public servants from all backgrounds. The work of SP&I Group encompasses an array of roles that will enable you to utilise your abilities to the utmost - and develop new ones that will enrich your future prospects. Working within SP&I Group is more than just a job; it offers opportunities over the course of a career to work across diverse national and international security and policy matters of national significance.

**About our Team**

To be successful in this role you will need to be able to:

- Working independently with reasonable autonomy and accountability for the achievement of business outcomes.
- Prioritise workload under mínimal direction.
- Work collaboratively, build and sustain effective relationships and working with Branch business teams.
- Communicate in a clear, concise and articulate manner.
- Be accountable for ongoing self-improvement, professional development and active contribution towards business improvements.

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