Aps 6 - Customer Relationship Manager
2 days ago
$85,607 - $97,790 (plus Super) - Russell - ACT **The Role** Customer Relationship staff are enthusiastic in establishing and maintaining productive working relationships between Chief Information Officer Group (CIOG), Defence Enabler partners and Defence personnel, with the aim to provide CIOG with active representation of customer issues and requirements. Customer Relationship staff also develop and execute Customer Engagement Plans to support targeted liaison and engagement with Defence personnel to enhance their access to CIOG capabilities. If you have a passion for delivering excellence in customer service, then we want to hear from you **About our Team** The Directorate of Regional ICT Services (DRICTS) acts as the Chief Information Officer Group (CIOG) representative for all products and services delivered to Defence regional bases and sites across Australia and internationally. The Directorate is specifically responsible for Deskside Support Services, Audio Visual Support Services, End User Advocacy and Relationships, Regional Project Support, Communications Security Services (COMSEC) and Regional Assurance and Governance Services. Our team comprises a mix of Australian Public Service (APS), Australian Defence Force (ADF) and Contracted personnel located across approximately 56 major Defence bases Australia wide. We also have an Overseas Region where opportunity exists for APS to rotate through the United States of America and England. Our Culture is one that is driven by a "One Team" approach "To be the most dedicated, trusted and proven Directorate to Customer Success in CIOG" Our Mission is to advocate on behalf of our customers the efficient and effective delivery of Enabler Services with specific emphasis on CIOG provided services across all regions both nationally and internationally with the intent on improving the customer experience. - Strong interpersonal skills with the ability to communicate clearly and with influence; - An appetite for creating positive change in a fast-paced environment; - An innovative approach to work that applies holistic thinking towards the continuous improvement of our services; - The ability to harness information to ensure support to strategic direction; - The skills to identify and use resources wisely; and - A willingness to work independently and collaboratively as part of a high performing team.
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Aps 6 - Customer Relationship Manager
2 weeks ago
Russell, Australia Australian Government Department of Defence Full time$85,607 - $97,790 (plus Super) - Russell - ACT **The Role** Customer Relationship staff are enthusiastic in establishing and maintaining productive working relationships between Chief Information Officer Group (CIOG), Defence Enabler partners and Defence personnel, with the aim to provide CIOG with active representation of customer issues and requirements....
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Aps 6 - Quality Manager
5 days ago
Russell, Australia Australian Government Department of Defence Full time$85,607 - $97,790 (plus Super) - Russell - ACT **The Role** As the APS 6 Quality Manager within the Electronic Warfare and Intelligence Systems (EWIS) - Land Systems Program Office (SPO) you will be required to manage the governance, assurance and quality management in support of project and program delivery. The APS6 Quality Manager will work within a...
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Aps 6 - Ils Officer
5 days ago
Russell, Australia Australian Government Department of Defence Full time$85,607 - $97,790 (plus Super) - Russell - ACT **The Role** - An APS 6 ILS Officer (Acquisition) is accountable under broad direction to undertake complex materiel logistics activities whilst working within a framework of legislation, established principles, work practices and procedures in accordance with Defence's mission and business objectives. - The...
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Aps 6 - Customer Support Manager
2 weeks ago
Russell, Australia Australian Government Full time$95,187 - $108,734 + up to 15.4% Superannuation - Russell - ACT **The Role** ICT Customer Support staff are enthusiastic in establishing and maintaining productive working relationships between Joint Capabilities Group (JCG), Defence Enabler partners and Defence personnel, with the aim to provide JCG Operations Division with active representation of customer...
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Aps 6 - Business Manager
2 days ago
Russell, Australia Australian Government Full time$95,187 - $108,734 + up to 15.4% Superannuation (Includes scheduled March 2025 pay increase in accordance with the Defence Enterprise Collective Agreement 2024) - Russell - ACT **The Role** Joint Capabilities Group (JCG) is seeking a highly motivated APS 6 Business Manager to provide capability and coordination for the new National Support Division...
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Aps 6 - Configuration Officer
5 days ago
Russell, Australia Australian Government Department of Defence Full time$85,607 - $97,790 (plus Super) - Russell - ACT **The Role** The Configuration Officer APS 6 is accountable under broad direction to perform and achieve complex technical configuration work within an integrated workforce. They are accountable to ensure they have knowledge of and compliance with legislative frameworks, government decision-making and...
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Aps 6 - Agreements Support Officer
1 week ago
Russell, Australia Australian Government Full time$91,702 - $104,753 + up to 15.4% Superannuation - Russell - ACT **The Role** As an APS 6 Agreement Support Officer you will be required to have a reasonable level of knowledge of project management methodologies, related legislative frameworks, government decision-making and broader Defence strategic objectives. You will be required to: - Work...
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Aps 6 -ils Officer
3 days ago
Russell, Australia Australian Government Full time$91,702 - $104,753 (plus Super) - Russell - ACT **The Role** An APS6 ILS Officer (Acquisition) is accountable under broad direction to undertake complex materiel logistics activities whilst working within a framework of legislation, established principles, work practices and procedures in accordance with Defence's mission and business objectives. The APS6...
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Aps 6 - Configuration Officer
2 weeks ago
Russell, Australia Australian Government Full time$91,702 - $104,753 + up to 15.4% Superannuation - Russell - ACT **The Role** The Configuration Officer APS 6 is accountable under broad direction to perform and achieve complex technical configuration work within an integrated workforce. They are accountable to ensure they have knowledge of and compliance with legislative frameworks, government...
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Aps 6 - Security Advisor
2 weeks ago
Russell, Australia Australian Government Full time$91,702 - $104,753 (plus Super) - Russell - ACT **The Role** Do you have experience in a Security environment? Are you interested in joining a great workplace in a challenging and rewarding role? The Electromagnetic Warfare Intelligence Maritime Systems Program Office (EWIS-Maritime SPO) is seeking a highly professional, motivated APS 6 Security Advisor to...
