Associate Desktop Support Analyst

2 weeks ago

Sydney, Australia Rabobank Full time

**A bit about us**

Rabobank Australia is the world’s leading specialist in food and agribusiness banking. We are structured as a cooperative. Our purpose is clear: we enable our clients to feed the world sustainably. One of our key strengths lies in our people who have a deep understanding of agriculture and are committed to adding long-term value for clients. Our commitment to our employees and clients is at the heart of everything we do.

**About the Role**

Rabobank has an opening for an Associate Desktop Support Analyst. You will join a highly engaged Workplace Support team centralised in Sydney. The team consists of eight desktop analysts and two Senior Analyst who you will assist and leverage for guidance and training.

**What will keep you busy**:

- Providing advice and guidance on all IT related matters for Rabobank staff in Australia and New Zealand
- Ensuring business targets are delivered within agreed SLAs
- Answering the ITI Workplace Support phone and accurately record all call details into the call logging system
- Assigning Hardware (mobile, laptop, It Equipment) to staff and registering against their name within the CMDB

**What you will bring to the role**:

- Experience in Technical Service Desk role (not essential)
- Passionate about IT and Technology
- Formal technical qualifications in Microsoft Technologies desired but not essential
- Basic knowledge of PC Hardware
- Knowledge of Information Technology infrastructure Library (ITIL) framework and best practices
- Excellent written and verbal communication skills
- Customer focus and desire for personal improvement
- Australian citizen or Permanent Resident

The Workplace Support team work rotating shifts during ITI Workplace Support operating hours which are Monday to Friday.

**What we're proud to offer you**:

- 2 Wellbeing Leave Days
- Education Assistance Program to assist with professional development
- An inclusive Parental Leave policy
- We provide an incentive for eligible employees to receive 1 extra week Annual Leave. With an option to also purchase another 2 weeks Annual Leave
- Rabobank recognises that employees need to protect their financial wellbeing, in the event of serious illness, injury, or even death. Rabobank provides eligible permanent employees with employer-funded Death, Temporary & Permanent Disability (TPD) and Income Protection Insurance
- As part of Rabobank's global Corporate Social Responsibility, Workplace Giving aims to encourage employees to contribute to our community. Rabo Workplace Giving program matches employee donations to selected Social Partners

Rabobank is committed to a culture where diversity and inclusion is valued, respected and encouraged. We welcome applicants from diverse cultures, faith and sexual orientation. If you’d like to discuss how we can make our opportunities more accessible to you, please let a member of the Talent Acquisition team know.

  • Desktop Support Analyst

    2 weeks ago

    Sydney Central Business District, Australia Experis Full time

    Excellent permanent role for an IT / Desktop Support Analyst, working for a busy urban design and architecture practice. The Desktop Support Analyst is responsible for acting as the first point of contact for all IT queries and support the clients Sydney offices. **Responsibilities**: - Provide desktop & hardware support to the client's staff. - Provide...

  • Desktop Support Analyst

    11 hours ago

    Sydney Central Business District, Australia HAYS Full time

    Looking for a Support Analyst to transform the employee experience with a face to face IT support service. **Your new company** You will be working in a well-established company based in Sydney which offers an exciting opportunity. Due to the growth of the company, it is seeking for a Support Analyst with technical knowledge and skills. The organisation...

  • IT Desktop Support Analyst

    2 weeks ago

    Sydney, Australia Colgate-Palmolive Full time

    No Relocation Assistance Offered Job Number #167435 - Sydney, New South Wales, Australia **Who We Are** Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the...

  • Desktop Support Analyst

    2 weeks ago

    Sydney Central Business District, Australia Robert Half Full time

    Provide Level 1 & 2 IT Helpdesk + Desktop Support for 400 users in this corporate Professional Services firm with a social environment. Mix of IT Helpdesk & Desktop Support $70,000 - 80,000 (plus super) Full time permanent role in the Sydney CBD **THE COMPANY** This company is an ASX-listed Financial Services firm who employs 400+ staff in multiple...

  • Desktop Support Analyst

    2 weeks ago

    Sydney, Australia Stantec Full time

    **20995BR** **Requisition Number**: 20995BR **Description**: Communities are fundamental. Whether around the corner or across the globe, they provide a foundation, a sense of place and of belonging. That's why at Stantec, we always design with community in mind. Due to substantial growth with recent acquisitions, we are presented an opportunity to add...

  • Desktop Support Analyst

    2 days ago

    Sydney, Australia Georgiou Full time

    As a result of our continued growth, Georgiou is offering an exciting new opportunity for a motivated and customer-focused Desktop Support Analyst to join our team. Based in North Sydney, you will have the opportunity to build a strong relationship with stakeholders at all levels within the company and provide both remote and on-site level 1 and 2 support to...

  • Desktop Support Analyst, Nsw, 6 Months

    2 weeks ago

    Sydney, Australia Infopeople Full time

    Desktop Support Analyst - NSW - 6 Months The Desktop Support Analyst Level 2 provides onsite support to users to troubleshoot and resolve issues of moderate complexity. The overall aim is to provide excellent customer service and assist the business with their use of digital platform. **Key Responsibilities**: - Identify and mitigate any risks to Desktop...

  • Desktop Support Analyst

    1 week ago

    Sydney, Australia Corrs Chambers Westgarth Full time

    DESKTOP SUPPORT ANALYST (3 MONTH FTC) - 492867 - Sydney - Technology - Contract - Full time **Join Corrs Chambers Westgarth, Australia's leading independent law firm.** An opportunity now exists for a talented Desktop Support Analyst to join our national Technology team on a 3 month FTC from 1 July 2025. The Desktop Support Analyst will help meet the...

  • Desktop Support

    2 weeks ago

    Sydney, New South Wales, Australia Profusion Full time $90,000 - $120,000 per year

    Company OverviewLeading financial services institution looking to hire an Application Support Analyst in their front office investment banking team. The team is looking to grow it's equities desktop and application support capacity.Role OverviewThis position will involve providing support for business users and working closely with regional development...

  • Senior Desktop Analyst

    2 weeks ago

    Sydney, New South Wales, Australia Data#3 Full time $90,000 - $120,000 per year

    Join our high-performing teamWork for an HRD Employer of Choice winner for 10 years in a rowSydney based, full-time 6-month position, with the possibility of extensionWho is Data#3?Listed in 1997, Data#3 is now an ASX200 listed company reporting revenues of $2.8 billion in the 2024 financial year. Headquartered in Brisbane with more than 1,400 employees, it...