
Customer Service
1 week ago
Customer Service & Administration Officer, 6 Month Contract, $32 - $35 + Super, Port Melbourne, Start ASAP
**Your new company**
A manufacturing company based in Port Melbourne is searching for a Customer Service & Administration Officer to join their team.
**Your new role**
- You will answer the phones and handle customer inquiries which are service based questions that are often urgent. They are looking for their queries to be actioned quickly, and for technicians to be scheduled ASAP.
- You will be managing the inbox and handling internal & external communications
- Data Entry duties, using SAP & Salesforce
- Sending Quotes to Clients using SAP & Salesforce
- Scheduling Technicians
- Assisting the customer service team with overspill of calls
**What you'll need to succeed**
- Excellent phone manner & customer service skills
- Excellent communication skills both written & verbal
- Ability to work well autonomously & as part of a team (8 people)
- Computer Literacy skills (SAP experience desired but not essential)
- Strong attention to detail
**What you'll get in return**
- Training is provided
- Strong supportive team culture
- Ability to grow and develop within the business
- Possibility of Permanent role following 6 months
- Street Parking Available
- $32 - $35 + Super
- 8am - 4:30pm | Mon - Fri
- Full Time Office Hours (NO HYRBID - Essential workers)
- ASAP Start
**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
**LHS 297508** #2685395
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