Client Services Administrator

11 hours ago

Melbourne, Australia Victorian Government Full time

**Overview**:
**Work Type**:Ongoing - Full-time

**Salary**: Salary not specified

**Grade**:Grade not specified

**Occupation**:Health and allied health

**Location**:Melbourne - CBD and Inner Metro suburbs

**Reference**:3748

**Are you a current Austin Health employee?**

- Flexible location
- preferably Heidelberg or Shepparton laboratory
- Permanent, full time
- Join our Pathology Department as a Client Services Administrator

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

**About the Department**
- Austin Health Pathology is a dynamic and growing department within Austin Health, dedicated to delivering high-quality diagnostic services across metropolitan Melbourne and regional Victoria. We proudly support Austin Health, the Mercy Hospital for Women, and a wide network of GPs and specialists.
- We are currently expanding into the Hume and Loddon Mallee regions, strengthening our presence and accessibility in regional communities through a network of laboratories, collection centers and point-of-care services

**About the role**
- The Client Services Administrator will assist the team to ensure all client needs are being met in the pre and post analytical delivery of services. This includes the ongoing management and oversight of the Austin Pathology client database, the maintenance of referrer information integrity, and the optimisation of result delivery methods.
- A regular day will see you:

- Ensure appropriate and efficient delivery of high-quality service provision.
- Ensure key stakeholder relationships are positively fostered
- Assist in providing adequate and effective communication to key stakeholders and clients, liaising with internal departments to provide high quality solutions to meet client needs.
- Capture and facilitate electronic and other result delivery formats, retriggering results to clinicians where appropriate.

**About you**
- To be successful in this role, you'll bring with you:

- Customer service skills and ability to deal with a wide range of stakeholders
- Attention to detail and excellent communication skills (written and oral)
- Able to execute organisation priorities and switch task focus while working in a fast paced and ever-changing environment
- Strong IT skills with the ability to assist with troubleshooting

**Our benefits**
- Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

- Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
- A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
- Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
- Mentoring and career development opportunities.

**Work with us**

**Interested in finding out more about this opportunity? Read the**position description** for further details.**

**Application closing date: Friday 5 September 2025**

- Applications close Friday 5 September 2025 at 11.59pm

Posted
- 22 August 2025

  • Client Services Administrator

    2 weeks ago

    Melbourne, Victoria, Australia The Andersen Partnership Full time $60,000 - $90,000 per year

    Client Services Administrator | Professional Services | MelbourneJoin a reputable professional practice firm that genuinely values its people and recognises the contribution each team member makes to the firm's ongoing success.This is a collaborative environment offering clear career progression and long-term growth opportunities.About the RoleIn this role,...

  • Client Services Administrator

    2 days ago

    Melbourne, Australia PGA Advisory Full time

    **The Role**: - Client Database Management including creating new client files and updating existing client details; - Answering and directing phone calls and dealing with client queries in a professional manner; - Assisting the Senior Financial Adviser and Client Services Manager with contract administration and onboarding clients - Management of...

  • Client Service Administrator

    2 weeks ago

    Melbourne, Australia Computershare Full time

    **Location: Yarra Falls, Melbourne (Hybrid)** In this position, you’ll be based in Yarra Falls Melbourne office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.coM/Flex. **We give you a world of potential** We have an exciting...

  • Client Services Administrator

    2 days ago

    Port Melbourne, Australia Stowe Australia Full time

    Full Time - Monday to Friday - RDO’s & Profit Share Stowe Australia is Australia’s leading provider of electrical and communications services. Operating as a family-owned company since 1910, Stowe Australia recognizes that our most important assets are our people. We currently have a service administrator position available within our Melbourne...

  • Client Services Administrator

    11 hours ago

    Port Melbourne, Australia Stowe Australia Full time

    **Client Services Administrator** - Full Time - Monday to Friday - RDO’s & Profit Share Stowe Australia is Australia’s leading provider of electrical and communications services. Operating as a family-owned company since 1910, Stowe Australia recognizes that our most important assets are our people. We currently have a reception position available...

  • Client Service Administrator

    4 days ago

    Melbourne, Australia Computershare Full time

    **We give you a world of potential** Are you someone who loves speaking to clients and being organised with your daily administrative tasks? If so, Computershare has a great opportunity for you. As a Client Service Administrator, you will work closely with the Service Delivery Team Leader and be responsible for the day-to-day delivery of high-quality...

  • Client Services Administrator

    1 week ago

    Port Melbourne, Australia MacPhee's, wine cellaring specialists Full time

    **Client Services Administrator** **The Role** MacPhee’s is looking for a star performer to assist with client services administration. Based mainly at our newly renovated offices and beautiful showroom in Port Melbourne, you will be responsible for assisting the sales and client services team, ensuring our customers’ experience is exceptional. **The...

  • Client Services Administrator

    1 week ago

    Port Melbourne VIC, Australia Stowe Australia Full time $60,000 - $80,000 per year

    Full Time – Monday to FridayRDO's & Profit ShareStowe Australia is Australia's leading provider of electrical and communications services. Operating as a family-owned company since 1910, Stowe Australia recognizes that our most important assets are our people.We currently have a service administrator position available within our Melbourne Branch.About The...

  • Client Support Administration Coordinator

    2 days ago

    Melbourne, Australia Crown Property Services Full time

    **About us** Crown Property Services is a privately-owned, Melbourne based commercial property company, servicing medium to large businesses Australia wide. We are not only recognised for our ability to provide specialised solutions for the toughest cleaning challenges, but also for our friendly and professional staff, who are committed to providing...

  • Client Services

    1 week ago

    Melbourne, Australia Engage Personnel Full time

    Exciting new role to join a growing Accounting Practise! - Work with an amazing, fun and supportive team! - Must have previous accounting practice experience in similar role. **The Company** Our client is a highly regarded chartered accounting practice based on the city fringe. They have a relaxed, friendly culture and a solid client base including some...