Client Services Administrator

14 hours ago

Port Melbourne, Australia MacPhee's, wine cellaring specialists Full time

**Client Services Administrator**

**The Role**

MacPhee’s is looking for a star performer to assist with client services administration. Based mainly at our newly renovated offices and beautiful showroom in Port Melbourne, you will be responsible for assisting the sales and client services team, ensuring our customers’ experience is exceptional.

**The Company**

MacPhee’s is Australia’s leading wine cellaring specialist and the exclusive importer and distributor of many leading wine storage, preservation, service and wine racking brands. MacPhee’s is a highly respected and successful company with a great culture.

**Requirements**:

- A proven track record of administration excellence, demonstrating initiative and exceptional customer service is essential.
- You will need to be very presentable, well-spoken, have very good written and communication skills, and be able to represent luxury brands in a professional manner.
- You have high attention to detail and a commitment to ensure things are done thoroughly and completed to an exceptional standard.
- You have high integrity; you are a team player, and you get along well with people.

**The Successful Applicant**

The successful applicant will be intelligent, engaged, motivated and caring, with a friendly and positive ‘glass is always half full’ attitude. You are extremely trustworthy, reliable, professional and possess a strong and dedicated work ethic with a desire to go ‘above and beyond’.

Your ability to be well organised, proactive and manage your time effectively will make you an integral member of a dynamic team that prides itself on “wowing” our clients. Please note extensive training will be provided.

**Hours**

Full time, 9am to 5pm Monday to Friday.

**Salary**

**To Apply**

**Salary**: $60,000.00 - $72,000.00 per year

**Benefits**:

- Employee discount
- Professional development assistance
- Work from home

Schedule:

- 8 hour shift

Ability to commute/relocate:

- PORT MELBOURNE, VIC 3207: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Which CRM or ERP systems have you worked with?

**Experience**:

- Administration or client services (required)

**Language**:

- English fluently (required)

Work Authorisation:

- Australia (required)

Work Location: Hybrid remote in PORT MELBOURNE, VIC 3207

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