Service Administrator

2 days ago

Frenchs Forest, Australia Talent Web Full time

Collaborative Team
- Competitive Salary
- Frenchs Forest Location

This is a fantastic permanent opportunity for a driven and organised service professional to work for an award winning national sustainable energy Engineering, Procurement and Construction company. You will be responsible in providing excellent service to customers and providing support to daily operations within the organisation to help drive success.

**The Responsibilities**
- Walk customers through initial troubleshooting steps where possible
- Maintain accurate records/documentation through consistent updating of databases via company software/CRM.
- General Admin support to the team including data entry, quoting, invoicing, and scheduling meetings
- Liaise with team members, suppliers, subcontractor, and clients, ensuring needs are met
- Update in-house Technician schedule and run weekly scheduling meetings with Engineers.
- Subcontractor administration including contractor assessment document collection, site inductions and scheduling of service work.
- Deal with logistics and warranty replacements of items.
- Find ways to improve overall customer service satisfaction

**What we are looking for in you**
- Previous experience in administration roles within an operational environment
- Strong interpersonal skills and the ability to build relationships with clients, suppliers and subcontractors
- Excellent communication skills, be confident with picking up the phone, answering customer questions and liaising across all departments to ensure the end result is achieved
- quick learner, who is great at thinking on their feet, be able to resolve problems efficiently
- Time management, regular following up, data accuracy and great attention to detail.

**What’s in it for you**
- Full-time permanent opportunity
- A highly collaborative and innovative working environment
- Training and support will be provided on our systems and processes.
- Work for a company that have a family feel environment
- Free parking on-site
- Opportunities for growth and development where you can build a long-term career and develop professionally within the business

Sound like you? Then please hit APPLY

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