Service Receptionist/bookings Clerk

2 weeks ago

East Victoria Park, Australia New Town Toyota Full time

Posted: 17/09/2024- Closing Date: 17/10/2024- Job Type: Permanent - Full Time- Location: East Victoria Park- Job Category: Customer Service- New Town Toyota is growing and we’re looking for people to grow with us._

An excellent opportunity is available for a customer focused individual to join our team in East Vic Park as a **Service Receptionist/Bookings Clerk.**

We are a family owned and operated Toyota dealership in the Perth metro area and have been operating for over 30 years. We’re one of Perth’s biggest Toyota dealerships and proudly hold the title of the largest Toyota Genuine Parts dealer in Australia. Supplying and servicing a large variety of commercial, mining, and private customers, means there’s always opportunities for career growth. Plus, Toyota is Australia's favourite car manufacturer, so if you’re looking for ongoing job stability and opportunities to grow your career, we’d love to hear from you.

**How you will make an impact**:

- Receiving and handling inbound calls, assisting with the enquiry where possible or transferring to the appropriate person
- Verifying all customer contact information for database accuracy
- Assisting in managing daily no shows and calling to re-book each day
- Providing administrative support to the department as needed

**Desired Skills and Experience**:
**What we're looking for**:

- Excellent customer service skills
- Strong written and verbal communication skills
- Strong computer literacy - MS Office
- Effective time management and the ability to multitask
- Previous experience in a similar role would be desirable

**Life at New Town Toyota**

As a family owned Toyota dealership, we treat all our employees like family. They’re the engine behind our success. It’s why we’ve always been committed to investing in their development and growth, both personally and professionally.

Our **employee benefits** include:

- Comprehensive training and support
- Employee discounts across a range of Toyota products and services
- Employee discounts on private health insurance, Crown hotel rates, and local businesses
- On-site gym
- Access to our confidential employee assistance program
- We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._

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