Warranty Clerk

Posted: 21/07/2025
- Closing Date: 20/08/2025
- Job Type: Permanent - Full Time
- Location: East Victoria Park
- Job Category: Administration
- New Town Toyota is growing and we’re looking for people to grow with us._

An excellent opportunity is available for a **Warranty Clerk** to join our Service department**.**The successful applicant will primarily be responsible for managing all warranty repair orders (ROs) by preparing, submitting, and following up on claims to ensure the dealership is paid for all warranty work.

T**his is a full-time permanent role.**

We are a family owned and operated Toyota dealership in the Perth metro area and have been operating for over 30 years. We’re one of Perth’s biggest Toyota dealerships, supplying and servicing a large variety of commercial, mining, and private customers. Plus, Toyota is Australia's favourite car manufacturer, so if you’re looking for ongoing job stability and opportunities to grow your career, we’d love to hear from you.

**How you will make an impact**:

- Collecting, checking, and updating RO details daily to ensure compliance with Toyota guidelines
- Managing claims in the system daily - raising new claims and monitoring progress of existing claims
- Entering payments in the system for warranty reconciliations
- Advising the Service Manager and Workshop Controller when Technician-generated RO errors are identified and assisting to improve the process
- Ensuring daily admin tasks such as document filing and parts tagging are completed to avoid backlogs

**Desired Skills and Experience**:
**What we’re looking for**:

- Previous experience in a similar role is essential
- Strong computer literacy
- Ability to work autonomously within a documented process
- Excellent written and verbal communication skills
- Good attention to detail

**Life at New Town Toyota**

As a family owned Toyota dealership, we treat all our employees like family. They’re the engine behind our success. It’s why we’ve always been committed to investing in their development and growth, both personally and professionally.

Our **employee benefits** include:

- Comprehensive training and support
- Employee discounts across a range of Toyota products and services
- Exclusive perks on shopping, dining, entertainment, wellness and more
- On-site gym
- Access to our confidential employee assistance program
- Working for an award winning dealership.
- We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._