Bookings Clerk

1 week ago

East Victoria Park, Australia New Town Toyota Full time

Posted: 23/07/2025
- Closing Date: 22/08/2025
- Job Type: Permanent - Full Time
- Location: East Victoria Park
- Job Category: Administration
- New Town Toyota is growing and we’re looking for people to grow with us._

An excellent opportunity is available for a **Bookings Clerk** to join our team in East Vic Park**.**The successful applicant will be the first point of contact for all incoming Service calls and will direct customers to the appropriate staff member, action all booking requests and address frequently raised service questions and concerns.

T**his is a full-time permanent role.**

We are a family owned and operated Toyota dealership in the Perth metro area and have been operating for over 30 years. We’re one of Perth’s biggest Toyota dealerships, supplying and servicing a large variety of commercial, mining, and private customers. Plus, Toyota is Australia's favourite car manufacturer, so if you’re looking for ongoing job stability and opportunities to grow your career, we’d love to hear from you.

**How you will make an impact**:

- Receiving and handling service related inbound calls
- Verifying all customer information for database accuracy
- Addressing frequently asked questions and minor service concerns
- Recognising opportunities to recommend additional services or products that enhance customer value

**Desired Skills and Experience**:
**What we’re looking for**:

- Excellent customer service skills
- Strong written and verbal communication skills
- Strong computer literacy
- Effective time management and the ability to multi-task
- Experience with Tune is desirable.

**Life at New Town Toyota**

As a family owned Toyota dealership, we treat all our employees like family. They’re the engine behind our success. It’s why we’ve always been committed to investing in their development and growth, both personally and professionally.

Our **employee benefits** include:

- Comprehensive training and support
- Employee discounts across a range of Toyota products and services
- Exclusive perks on shopping, dining, entertainment, wellness and more
- On-site gym
- Access to our confidential employee assistance program
- Working for an award winning dealership.
- We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._

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