
Customer Service Officer
2 days ago
Our client is a National industry leader with offices based around the country in Brisbane, Sydney and Adelaide. The company is looking to source a Customer service officer to join their team within their Queensland head office based in Darra, the team service some of Australia’s top residential builders with their unique and innovative products. This specialist team is passionate about the renewable and solar industry and are dedicated to delivering high quality products and services to their clients.
**Primary Objective**
***
Reporting to Operations Manager, the Customer Service Officer is an integral part of the team. Your day to day responsibilities will include:
- Strong Customer Service
- Focussing on building relationships with the companies existing client base
- Assisting customers with product and general enquiries
- Light Administration work
- Excellent Phone Manner
**Benefits**
This position provides a permanent career opportunity with a business who are committed to providing a positive environment to their team. This is a company who highly value the development of their staff, promoting from within and offering ongoing career opportunities. You can look forward to the following benefits:
- Permanent Full Time position
- Great working/development environment
- Competitive salary package
- Work within a professional team who are focused on providing a high level of service to their customers.
You will also hold the following experience, skills and attributes:
- Previous working experience within Trades and Services industries
- Ability and confidence to communicate effectively with clients, management and Technicians
- Excellent organisation, time management and planning
- Good problem solving skills and strong sense of initiative
- Quick and accurate data entry skills
- High attention to detail is essential
- The ability to work under pressure and meet deadlines
- Must have strong Microsoft Office skills including Word, Excel and Outlook
- Ideally experience with CRM systems
Please direct any inquires to Add Staff on 1300 365 606.
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