Customer Service Manager
3 days ago
About the role
We are looking for a Customer Service Manager to join the AIRR team on a permanent, full-time basis.
Reporting to the QLD State Manager, the Customer Service Manager role will oversee the management of the Customer Service team, ensuring outstanding customer experiences and the timely and effective resolution to customer order issues and enquiries. The Customer Service Manager will also support the QLD Sales Team and Warehouse Manager to deliver exceptional service in the processing, generating, and following up of sales to internal and external AIRR customers.
**Responsibilities**:
- Leadership and management of the Brisbane Customer Service team, ensuring a high standard of service is constantly being delivered to AIRR customers.
- Ensuring all service levels pertaining to the resolution of customer enquiries and order issues are met
- Overseeing the timely processing of customer order processing, banking and mail collection / delivery
- Communicating concisely and effectively with internal and external parties regarding updates on orders
- Building and maintaining relationships with existing and potential AIRR customers
- Identifying areas for professional growth, training and development of the AIRR Customer Service team.
- Assisting the QLD Management Team to maintain high standards of service to internal and external customers
About you
To succeed at AIRR, you will have:
- Demonstrated experience in a Customer Service Supervisor/Manager role (ideally in the logistics or supply chain sector)
- Developed leadership, communication, and problem-solving skills
- Ability to prioritize tasks, manage time effectively, and offer innovative ideas and solutions
- Demonstrated experience meeting set service level agreements and KPI’s
- Have the ability to provide a high level of customer service and cultivate relationships with current and future clients
About AIRR
AIRR is proud to be a part of Elders, the last Australian-ASX listed major agribusiness.
We invest in our staff to ensure everyone who joins AIRR is set up to succeed, with industry experts well within your reach, offering support and guidance. When you join the AIRR team, you have the backing of an iconic Australian agricultural brand and a team of passionate individuals supporting and challenging you on your journey.
For a greater insight into AIRR, be sure to check out our website at
If you are ready to grow your career with AIRR, please today.
For more information call Steve Eussen on 0400 522 780 or visit our careers page.
LI
-
Customer Service Administrator
3 days ago
Darra, Australia O'Brien Glass Industries Limited Full timeAre you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.The primary mission of an O’Brien®...
-
Customer Service Officer
1 day ago
Darra, Australia Add Staff Full time**The Client** Our client is a National industry leader with offices based around the country in Brisbane, Sydney and Adelaide. With their Queensland head office based in Darra, the team service some of Australia’s top residential builders with their unique and innovative products. This specialist team is passionate about the renewable and solar industry...
-
Customer Service Officer
2 weeks ago
Darra, Australia CSR Full timeCustomer Service Consultant - Darra CSR Limited is a leading Australian Manufacturing business with a rich history and an exciting future. Recognised for our innovative and sustainable manufacturing approach, our high performing products are used in homes and businesses throughout Australia and New Zealand. **About the opportunity**: Our Customer Service...
-
Customer Service Officer
7 days ago
Darra, Australia Agri Talent Full timePERMANENT **Customer Service Officer**: **Salary**: AU$60000.00 - AU$80000.00 per annum + Super + Annual Bonuses Darra QLD Your Employer: Our client is one of Australia's largest rural distributors, servicing the agricultural industry nation-wide. From crop protection to pet feed, our client continues to build a convenient and trustworthy supply of rural...
-
Customer Service Coordinator
5 days ago
Darra, Australia Just-In Time Electrical Full timeWe are so excited that you have taken an interest in our position as a Customer Service Coordinator with our team, following you will find a little bit of information about us, key tasks for the position, key attributes and finally how to apply. Please feel free to take a look at our about us page or jump onto Facebook to learn more about who we...
-
Technical Customer Service
1 week ago
Darra, Queensland, Australia Private Advertiser Full time $50,000 - $80,000 per yearJoin a dynamic, privately owned group with over 180 employees across Australia and New Zealand. Rushmore Distributors Pty Ltd—trading as Repelec, Gilbert Lodge, M-Elec, Ventilation Solutions, ToolHub, and JetDryer—is a trusted name in electrical and lighting distribution. We're known for our market-leading brands, strong culture, and commitment to...
-
Customer Service Officer
1 day ago
Darra, Australia Drake International Full time**Customer Service Officer Role** **What's on offer**: - Monday to Friday, Shift hours: Between 7.30am to 4pm - 38 hours/ week - Ongoing assignment with perm opportunity after 6 months - Immediate start - Opportunities for training and upskilling - On-site parking available - Gain and maintain competent technical product knowledge across the 1000 active...
-
Customer Service Administrator
2 weeks ago
Darra, Australia O'Brien Glass Industries Limited Full time**We have an opportunity for a Customer Service Administrator. In your next position, you will be joining a household brand that has been around for 100 years.** **This is an entry-level position to boost your career in a fast-paced environment where no two days are the same, then keep reading!** **This position is a Permanent Full Time position Monday -...
-
Service Manager
1 day ago
Darra, Australia Ecolab Inc. Full time**About the role**: As our Service Manager, you will be part of our Institutional Division where you will be responsible for the overall management of installations, troubleshooting and the upgrading of our equipment across our Hospitality, Aged and Health Care customers within QLD. You will be providing value through key project installations of our Ware...
-
Customer Service Assistant
2 weeks ago
Darra, Australia Brumbys Bakery Full timeBrumby's Bakery at DARRA looking for honest and friendly team member to join our team on a Casual or Part Time basis. Skills and experience To be considered for the role you should: Have a high level of customer service; Excellent communication skills; General Store All Rounder experience; Be available to work through out the week and weekends as...