Account Manager

5 days ago

Melbourne, Australia MRI Software Full time

About the role

We are looking for an Account Manager who can create advocates in the marketplace for the MRI brand, reduce the attrition rate of existing customers through open and regular communication, drive whitespace revenue into existing customer accounts through new feature uptake, partner integrations as well as identify migration opportunities from desktop to cloud.

This is a great opportunity for dynamic sales professionals that are focused on expanding MRI's footprint to existing and new client base employing a consultative sales approach

Responsibilities:

- Maintain relationships with existing customers through online and face-to-face interaction.
- Acting as a “solutions expert” in helping customers with their unique business issues and strategic initiatives
- Working with the broader sales team to share ideas, knowledge and new business development strategies
- Driving and managing the sales process - targeting whitespace opportunities, identifying client solutions, building and maintaining customer relationships, supporting/ scheduling software demonstrations, negotiating and administrating opportunities within an assigned territory with the assistance of designated hunters
- Facilitating the sales administration process in Salesforce
- Design account strategies and work with sales leadership & marketing to achieve short and long-term sales goals for targeted clients
- Conduct ‘outbound’ call campaigns to drive individual initiatives
- Exceed assigned annual sales/retention quotas
- Handle the contracting process and sales administration
- Understand MRI’s positioning in the market and be well versed in product differentiators and strengths

Job Requirements:

- 2+ years of account management experience in the software industry or similar (Property Manager, AM or BDM)
- Knowledge of the Real Estate industry is preferred as well as the ability to network within the industry
- Demonstrated track record in adding value through client relationship in order to increase the revenue over a sustained period, exceeding sales targets with the ability to work with the key stakeholders
- Excellent verbal and written communication skills
- Ability to operate in a very fast-paced environment with multiple priorities
- Bachelor’s degree in business, marketing, or related discipline preferred, yet not required
- Salesforce experience preferred, yet not required

Benefits:

- Flexible working arrangements
- Uncapped commission structure
- Additonal 16 hours of paid time off
- Me Days: additional 3 days of annual leave for qualifying employees
- Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories

About the Business:

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