Warranty Administrator

1 week ago

Osborne Park, Australia Eagers Automotive Full time

Permanent full-time position | Central location - Osborne Park
- Friendly and high performing team environment
- Work for the prestige brand - Mercedes-Benz

**About the role**:
**Westpoint Star Mercedes Benz **in **Osborne Park** is looking for a highly motivated **Warranty Administrator **with exceptional organisational skills**.**

Reporting to the Service Manager, this role is integral to the administration support of the Service Department.

It is the role of the Warranty Administrator to process all documentation relating to the service of light vehicles and vans whilst within warranty period. It’s imperative that the Warranty Administrator maintains clear records, a customer service focus and deals with warranty issues in a timely manner.

**Tasks involved in this role will include**:

- Compile and complete warranty claims following guidelines set by the manufacturer
- Keep valid, current and legible records of all claims submitted
- Maintain warranty storage of return parts and return all parts requested
- Submit transport and hidden damage claims
- Complete costing of repair orders and assist in other department costing duties, as required by management.

**About you**:
**You will ideally possess**:

- Desire to deliver exceptional customer service.
- Full Australian manual driver’s license.
- Excellent attention to detail and time management skills
- Experience within costing in automotive industry (highly regarded but not essential)
- Experience with ERA software (highly regarded but not essential)

**Eagers Automotive Benefits**:

- Be a part of a **multi-national company**, where you have access to a network of opportunities across locations and brands.
- A **Learning & Development program** called **Learning Together** where you get access to development and training opportunities such as our partnership with AIM (Australian Institute of Management) where **over 150 training courses are on offer **Ranging from computer training, finance and admin, sales to communication skills.
- A top-of-the-line **Employee Assistance Program** with leading provider, _Telus Health_, where employees have access to their MyCoach service on all areas of life (mental health, health and nutrition, financial advice, family and relationships and stress management).
- Lastly, extensive **employee benefits **that include discounts on Crown Perth Accommodation, Private Health insurance, and vehicle purchasing, parts and maintenance, as well as additional paid Maternity Leave for eligible team members, and much more

**Westpoint Star Mercedes Benz **is a part of Australia's largest and most dynamic automotive retailer, Eagers Automotive, employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands, priding ourselves of delivering an exceptional guest experience.

We are an equal opportunity employer and strongly encourage people of all backgrounds to apply.

**Eagers Automotive - Moving together.

  • Warranty Administrator

    2 weeks ago

    Horningsea Park, New South Wales, Australia CEA Full time $60,000 - $80,000 per year

    About The RoleJoin our National Warranty Team at CEA, where you'll play a key role in supporting our extensive product range, CEA branches, and dealer network across Australia. This is a great opportunity for a motivated individual with a keen eye for detail and a customer-focused mindset.Key ResponsibilitiesProvide day-to-day support to the National...

  • Technical Warranty Specialist

    2 weeks ago

    Noble Park, Victoria, Australia Fleetwood Australia Full time $60,000 - $90,000 per year

    Join a market leader in the caravaning and RV sector - ASX listedManage and validate warranty claims to ensure quality and compliance.Drive continuous improvement through data analysis and customer-focused solutionAt Fleetwood RV Solutions, we are proud to continue Fleetwood Australia's legacy of innovation and quality by redefining outdoor living and travel...

  • Warranty Clerk

    6 days ago

    East Victoria Park, Australia New Town Toyota Full time

    Posted: 21/07/2025 - Closing Date: 20/08/2025 - Job Type: Permanent - Full Time - Location: East Victoria Park - Job Category: Administration - New Town Toyota is growing and we’re looking for people to grow with us._ An excellent opportunity is available for a **Warranty Clerk** to join our Service department**.**The successful applicant will primarily...

  • Asset Administrator

    1 week ago

    Osborne Park, Australia Mineral Resources Full time

    Osborne Park, WA, Australia, 6017 Fixed Term Full Time As an ASX 50 and perennial company, Mineral Resources Limited (MinRes) is an Australian-based leader in the performance and delivery of diversified mining services, mineral processing underpinned by a growing portfolio of mining operations across multiple commodities including Iron Ore and...

  • Warranty and Aftersales Customer Support

    2 weeks ago

    Noble Park North, Victoria, Australia HSP UTE LIDS Full time $65,000 - $71,000 per year

    Join the Team at HSP Ute Lids – Innovators in the Automotive Accessories IndustryAbout Us:At HSP Ute Lids, we're more than just a company; we're a hub of innovation, making products right here in Australia for the Ute accessories market. We're currently looking for a Warranty and Aftersales Representative to join our Customer Solutions Division. This role...

  • Office Administrator

    1 week ago

    Carole Park, Australia Garstone Design Full time

    **Join a supportive team in a long-standing Australian manufacturing business** We’re Garstone Design - a trusted Australian furniture manufacturer known for quality craftsmanship and customer service. We’re looking for a proactive and reliable **Office Administrator** to join our small head office team full-time. This role is ideal for someone with...

  • Service & Warranty Administrator

    6 days ago

    Wetherill Park, Australia Chromagen Australia Pty Ltd Full time

    Taking incoming phone calls - Making outbound calls when required - Scheduling internal trades & contracted sub-contractors over metro/regional areas - Respond to customer enquiries - Liaise with external trades, builders & home owners - Record accurate data within SAP (knowledge of SAP will be highly regarded) - Minimum 1 year experience within an...

  • Office Administrator

    2 weeks ago

    Carole Park, Queensland, Australia Garstone Design Full time $60,000 - $66,000 per year

    Join a supportive team in a long-standing Australian manufacturing business We're Garstone Design – a trusted Australian furniture manufacturer known for quality craftsmanship and customer service. We're looking for a proactive and reliable Office Administrator to join our small head office team full-time. This role is ideal for someone with solid accounts...

  • Claims and Rental Coordinator

    2 weeks ago

    Arndell Park, Australia talent focus Full time

    $65 + Super - To start ASAP! - Western Sydney Location Our client is a leading global company that prides itself on specialist machinery and equipment and is seeking to expand its team with the inclusion of a Claims and Rental Coordinator for their Western Sydney Office. Reporting to the National Service Manager, you will act as the first point of contact...

  • Compliance/administrative Assistant

    4 days ago

    Wetherill Park, Australia Sunled Energy Full time

    Sunled Energy is looking for a full time Compliance/Administrative Assistant to handle various duties in our Wetherill Park office and on the field. Your duties will include the following: - Visiting potential and existing customers to conduct site visits (a) Booking/Updating customers on installation times. (b) Contacting customers to acquire necessary...