Service Coordinator Bdi

2 weeks ago

Macquarie Park, Australia BD Full time

**Job Description Summary**: Great opportunity for a Service Contracts Specialist to join our team. This is a 12-month fixed term contract opportunity in Macquarie Park.

**Purpose**: To provide coordination support to the Engineering Services team.

**Main Responsibilities**

**Fixed Asset Management**
- Maintain accurate fixed assets register and records - Finance
- Provide monthly fixed assets reporting - Finance

**Capital Equipment Management**
- Coordinate and maintain customer agreements (warranty/service, loan/evaluation, advantage) for all capital equipment in the field.
- Assist in the generation of new agreement documents & issue with goods for sign-off, also tracking agreements are returned signed.
- Maintain records for all capital equipment in field and loan pool.
- Maintain Warranty, Extended Warranty & Non-Warranty logs for capital equipment in the field.

**Equipment Repairs/Replacements & Logistics Support**
- Execute Capital Equipment Service Request Form prepared by business / TMs
- Arrange movements of capital equipment between hospitals, warehouses & service centres including returns to warehouse.
- Liase with relevant capital equipment repairers and service providers.
- Coordinate entire capital equipment repair process including logistics and all stakeholder communication.
- Ensure all stakeholders are aware of the progress of their equipment requests.

**To be successful in this role, you must**:

- Strong data entry and administration experience
- Medical Device or Pharmaceutical Industry experience (Highly advantageous)
- Strong Customer Service experience
- SAP and Excel (Essential)
- Strong attention to detail
- Coordination experience (Highly advantageous)

**Culture and Benefits**

Here at BD, we embrace a growth mindset, building capabilities for the future and helping you become the best version of yourself. We offer our employees a clear direction and career pathway for development. We pride ourselves on our transparent and rigorous talent processes that are inclusive, deeply embedded in trust, aligned with our culture, and enable us to achieve strategic imperatives of the organization. Our leaders are committed, engaged and accountable to making talent our top priority.

**How To Apply**

**Primary Work Location**: AUS Sydney - North Ryde

**Additional Locations**:
**Work Shift**:

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