Service Administrator

3 days ago

Horningsea Park, Australia CEA Full time

**Posted**:
21/10/2025

**Closing Date**:
21/11/2025

**Job Type**:
Permanent - Full Time

**Location**:
Horningsea Park

**Job Category**:
Administration

**About Us**

CEA is the leading distributor for world-renowned capital equipment brands JCB agricultural and construction equipment, Atlas Copco, Ditch Witch and Dynapac.

Supplying a diverse range of equipment to a wide variety of industries CEA actively supports customers in the construction, agriculture, government, infrastructure, defence, waste management, mining, civil works, utility maintenance, and recycling sectors.

Offering extensive sales, parts and service support through our network of branches and dealers CEA is committed to ensuring the highest standards when it comes to supporting the needs of our growing customer base.

PART OF THE CFC GROUP OF COMPANIES - Think Safe Act Safe.

Job Description

**About the Role**:
CEA is seeking a highly organised and proactive **Service Administrator** to join our team. In this role, you’ll provide critical administrative support to our Service Department, ensuring all service-related documentation is completed accurately and efficiently, and provide excellent customer service.

**Key Responsibilities**:

- Support the Service Manager and Service Supervisor by handling customer enquiries and asking relevant questions to facilitate timely responses.
- Submit all warranty repair orders within 14 days of job completion.
- Process invoices, including job opening and closure in a timely and accurate manner.
- Create and manage purchase orders, input them into the system, and authorise payments.
- Generate service quotes using the Reynolds and Reynolds system.
- Liaise with sublet contractors to coordinate services and manage documentation.
- Allocate technician hours to appropriate repair orders.
- Process all purchase orders promptly to maintain workflow efficiency.
- Complete and submit weekly timesheets.
- Maintain accurate filing of all paperwork and service documents.
- Recommend and implement process improvements where appropriate.
- Ensure compliance with all relevant WHS regulations.

**About You**:

- Demonstrated proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
- Previous experience in an administrative role. Within a mechanical or service-related environment is desirable.
- Strong communication skills with the ability to liaise effectively with internal teams, customers, and suppliers.
- Experience using the Reynolds and Reynolds system (desirable).
- Ability to generate and interpret service reports.
- Excellent attention to detail and commitment to following company procedures and policies.

Desired Skills and Experience

**Why Join Us**:

- Competitive salary based on experience
- Ongoing professional development and training (internal and Factory-based)
- Reward and recognition programs
- Family-owned and growing business with career growth opportunities locally & nationally
- Supportive and friendly team culture
- Employee assistance and wellbeing program for you and your household
- Stable employment and long-term career opportunities

  • Service Technician

    2 weeks ago

    Horningsea Park, Australia Adaptive Resourcing Full time

    Full time and permanent role - Great team and culture - Variety of work Service Technician Adaptive Resourcing is proud to represent our client - a highly successful Australian business involved in maintenance and distribution of capital equipment and with branches spread over the country. Continued growth in the variety of sectors they service...

  • Warranty Administrator

    2 weeks ago

    Horningsea Park, Australia CEA Full time

    **Posted**: 01/08/2025 **Closing Date**: 01/09/2025 **Job Type**: Permanent - Full Time **Location**: Horningsea Park **Job Category**: Administration **About Us** CEA is the leading distributor for world-renowned capital equipment brands JCB agricultural and construction equipment, Atlas Copco, Ditch Witch and Dynapac. Supplying a diverse range of...

  • Service Administrator

    5 days ago

    Wetherill Park, Australia Protech Warehousing & Manufacturing Full time

    Seeking an Admin superstar to join a national retailer at their head office in Wetherill Park as a **Service/Claims Administrator! **You will play a key role in providing quality customer service and administrative service across two teams! **Working closely with suppliers, your daily duties will include;** - Review & respond to claims from suppliers -...

  • Service Administrator

    6 days ago

    Wetherill Park, Australia Cummins Inc. Full time

    **DESCRIPTION** **Key Responsibilities**: **In this role, you will make an impact in the following ways**: - Coordinates documents and gathers and inputs data related to assigned administrative support duties for a team, department, function or other organizational leader/group. Completes work with a limited degree of supervision. - Provides administrative...

  • Service Administrator

    5 days ago

    Wetherill Park, Australia Melt Executive Full time

    Our client is a leader in providing forklifts and elevated work platform equipment to their clients across Australia. Due to growth within their teams, they are seeking an experienced service administrator to support their service division. As a Service Administrator Assistant, your main responsibility is to provide essential support to the Administration...

  • Service Administrator

    2 weeks ago

    Wetherill Park, Australia Cummins Full time $60,000 - $80,000 per year

    DESCRIPTIONKey Responsibilities:In this role, you will make an impact in the following ways:Coordinates documents and gathers and inputs data related to assigned administrative support duties for a team, department, function or other organizational leader/group. Completes work with a limited degree of supervision.Provides administrative support by conducting...

  • Service Administrator

    19 hours ago

    Marsden Park, Australia ActronAir Full time

    **Competitive Salary package commensurate with experience**: - ** Opportunity to advance your career in a supportive team environment, all within a flexible working environment** **ActronAir is looking for an Office Admin superstar to join their Marsden Park Customer Service Team in their busy service department.** **ABOUT US...** **ActronAir** is an...

  • Service Administrator

    6 days ago

    Carole Park, Australia Cummins Inc. Full time

    **DESCRIPTION** Reporting to our Regional Service Manager - Power Generation you will coordinate documents and gather and input data related to assigned administrative support duties. **You will make an impact in the following ways**: - Co-ordinate administrative requirement primarily with Power Generation Service team - Create PO's for service team -...

  • Territory Manager

    1 week ago

    Horningsea Park, Australia CEA Full time

    Posted: 15/11/2024 Closing Date: 15/12/2024 Job Type: Permanent - Full Time Location: Horningsea Park Job Category: Business Development and Sales **About Us** CEA is the leading distributor for world-renowned capital equipment brands JCB agricultural and construction equipment, Atlas Copco, Ditch Witch, Dynapac and Komptech. Supplying a diverse range...

  • Customer Service

    3 days ago

    Regency Park, Australia New Start Australia Full time

    **Customer Service / Administration** - Monday to Friday (8 hours shifts between 7am and 6pm) - Overtime penalties on top Our Client is Australia’s leading supplier of industrial and safety products. Right now they are looking for experienced **Customer Service / Administrators** to join their friendly team based at Canning Vale, WA. **About you**: -...