Business Development Coordinator

6 days ago

Kingsgrove, Australia Disability Services Australia Full time

Lead and drive the development of relationships with new & existing employees with disability.
- Manage and coordinate customer/employee acquisition.
- Flexible working options with 5 days a fortnight in the Kingsgrove office.

We are currently embarking on a growth journey within Employment solutions and this job will be crucial in identifying and assisting clients in finding supported work.

**About You**

You'll have strong listening skills and the ability to comprehend and evaluate customer needs to help new hires move into supported employment, you will identify them and work with them. You will interpret an NDIS plan and budget with them and produce a service offering that follows the parameters of the client's plan and budget.

You will also possess excellent account management skills and the capacity to meet quarterly goals.

**Responsibilities may include but not limited to**:

- Supports the acquisition of both the DES and SLES products at our Mascot and Kingsgrove sites.
- Be primary point of contact for prospective employee inquiries.
- Identify, build, and maintain relationships to meet vacancies within the identified region.
- Carry out quarterly customer contact for regular customers to ensure service satisfaction, track progress and other DSA service opportunities. Carry out quarterly customer contact for customers who have exited at the conclusion of their service term and track progress.
- Work with other team members in a positive and pro-active manner to facilitate service excellence and exceed customer expectations.
- Promote accessibility of DSA services to people who identify as Aboriginal or Torres Strait Islanders and manage relationships of such people who select DSA as a service provider.
- Maintain customer/employee volume by keeping current with supply and demand, changing trends, economic indicators, and competitors.
- Build and maintain relationships with NDIA employees, LACs and referral sources
- Report on KPI achievement monthly

**Some Benefits when you join us**:

- Work within a supportive team environment
- Awesome NFP salary sacrifice options through MAXXIA
- Novated Leasing options through MAXXIA
- A work life balanced approach
- Free onsite parking

**Who we are**

We’re very pleased to share that we have now officially joined forces with Scope Australia The union of Scope and DSA has made us the second largest Disability Services Provider in Australia.

In NSW, we provide Employment Services, Community and Home Living, Allied Health Services, and Training options for people with disability. We have an innovative and supportive culture, guided by our values of Courage, Commitment, Connection, and Respect which is imbedded in everything we do.

**Scope as an Employer**

View our stance on inclusion and diversity, human rights and our Covid-19 policies.

If at any time you require us to adjust our recruitment process to meet your individual needs please inform the recruiter.

**_ Please note_**_, successful applicants will be required to hold a NDIS Worker Screening Check Clearance and a Working with Children Check. If you have lived or worked for a continuous period of 12 months or more in another country within the last 10 years, a certified International Police Check from that country or countries will also be required. As part of our Covid-19 response the Scope Covid-19 policy requires all our employees regardless of the job to have received at least 3 doses of a Covid-19 vaccine. Please note that the offer will be conditional on meeting these requirements. _

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