Service Coordinator

6 days ago

Kingsgrove, Australia Bunnings Full time

Join us and experience Bunnings from the other side of the counter

What’s in it for you when you’re part of our team:
- Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few- Free standard OnePass membership- Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave- 12 weeks paid parental leave, regardless of gender- Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities- We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build

About the role:
We have an exciting opportunity available for a Service Coordinator for our Kingsgrove Store to help contribute to our ongoing success.

As a Service Coordinator, you will have the very meaningful job of leading the day-to-day store operations, ensuring your team build memorable experiences and making your customers D.I.Y. projects a reality. Your store will be your pride and joy - you’ll use visual merchandising to your best advantage, aligning this to store marketing plans.

What’s involved:

- Support the store leadership team
- Set an example of best service and support the team to deliver friendly and helpful advice to customers
- Coach the team on the right service behaviours
- Assist with inducting and training the team
- Ensure that merchandising standards fit with business requirements
- Coordinate stock

You’ll need:

- Experience supervising and leading customer facing teams in a high safety and high compliance environment
- Strong analytical skills
- A passion for customer service
- Ability to coach and develop others, providing feedback and getting the best out of a team
- An ability to achieve results and standards by working with your team
- Open communication style
- Be approachable and confident when interacting with customers
- Have an eagerness to learn about new products
- To be on your feet assisting with customers across a wide range of retail hours

You’ll be part of a workplace where you’ll feel like you belong.

Bunnings strives to ensure everyone is treated fairly and our team are committed to supporting you at any stage of your recruitment journey. Be sure to let us know if you require an adjustment and we can provide the most appropriate support for you. Contact us at

and a member of the team will be in touch.

About Us

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're a major supplier to project builders, commercial tradespeople and the housing industry operating from a network of stores, trade centres, frame and truss sites and online.

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