Key Account Manager

**- **Job no**:493620**

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- **Business unit**: Symbion Pty Ltd, ABN 25 000 875 034**

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- **Position location**: Acacia Ridge**

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- **Work type**:Full Time**

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- **Location**:QLD - Brisbane****:
**Key Account Manager - Infield and Key Accounts QLD & NSW (Symbion Consumer Sales)**
- Hybrid Role between managing a designated large territory with instore visitation and support
- Managing a portfolio of key accounts & Groups focusing on the development and implementation of agreed strategic plans and initiatives to drive sales and profit
- Promoting and Selling in brands such Pharmacy Choice Private Label OTC, Fauldings Vitamins & Probiotics and Allersearch Asthma products
- The role/position is based out of QLD - Brisbane/Gold Coast areas

EBOS Group is the largest and most diversified Australasian marketer, wholesaler and distributor of healthcare, medical and pharmaceutical products. It is also a leading Australasian animal care products marketer and distributor.

With more than 3,500 employees in 61 locations across Australia and New Zealand, EBOS Group is a major contributor to the healthcare of millions of people throughout the region and a leader in animal care.

Founded on a philosophy of growth and fresh thinking, EBOS Group strives for leadership in its business segments. By valuing its people and its partnerships, the Group is well positioned to expand further through a combination of acquisitions and organic development.

Symbion Pty Ltd is part of EBOS Group Limited and is dedicated to providing pharmacies and consumers with affordable, high-quality branded products. This portfolio of exclusive Pharmacy brands includes Pharmacy Choice, Faulding and Allersearch and covers categories such and OTC medicines (pain relief, children’s health, cough & cold, sinus and allergy, digestive health, skin therapeutics, sun care, personal care), Vitamins and dietary supplements, and respiratory devices.

Key Responsibilities include:

- Meet monthly sales targets/budgets within the defined territory
- Meet monthly sales targets/budget of allocated Key Accounts and groups
- Manage trade spend within agreed budget guidelines approved by the National Business Manager
- Monitor, track and improve ranging and distribution of both Pharmacy Choice and Faulding throughout defined territory and accounts
- Ensure all group promotional plans are approved by the National Pharmacy Manager Pharmacy & Field and are submitted within customer timeframes
- Conduct quarterly business performance reviews with each customer, circling in the appropriate direct and senior engagement
- Measure sales effectiveness for key promotional activities pre and post event
- Price & promotional loading maintenance management within group responsibilities
- Instore execution excellence with distribution, share of shelf, NPD speed to market and off location space
- Leverage and audit agreed compliance as per Trading Term Agreements, and course correct proactively/independently
- Track and measure sku distribution performance against agreed targets for groups and territory
- Launch NPD with excellence as per ‘go to market’ launch requirements, either inside or outside of range reviews
- Positively represent Faulding at range reviews, achieving budgeted/targeted sku listing
- Chase or retain Pharmacy Choice OTC agreements within group responsibility
- Ensure distribution and communication is captured in Otto.
- Build, develop and maintain long-term and effective business relationships with all customers within the designated region
- Conduct regular category and business reviews with pharmacy category managers and senior management
- Build, develop and maintain robust relationships with all cross functional team members
- Build, develop and maintain positive internal relationships
- EOM sales report by customer completed and presented to the NBM
- Completion of sales forecast and trade spend each month with the NBM
- Up to date CRM management (Otto) with regards to customer profile matrix, competitor activity, compliance and engagement.
- Sales forecast provided across all brands with inventory team
- Quarterly Pharmacy Choice/Faulding rebate review completed within deadlines

Skills and experience:

- 3+ years relevant work experience infield within Pharmacy, Grocery or specialty retailer FMCG space
- 2+ years’ experience in Account Management; either that of Pharmacy, Grocery or specialty retailer FMCG space
- Qualifications in relevant health or business field highly desirable
- Excellent presentation and communication skills
- Strong relationship development and influencing skills
- High level of self-motivation and results focused.
- Strong planning and organizational skills
- Strong work ethic and high level of integrity
- Medium level of computer skills; Excel and PowerPoint

This is a unique opportunity to work in a company where you are valued, given the recognition you deserve and suitably rewarded for your hard wo